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  • Operational Excellence Manager at Viscar Industrial Capacity

  • Posted on: 15 July, 2019 Deadline: Not Specified
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  • We are a knowledge based firm that provides training, consulting and resourcing solutions for technology driven organisations and people.

    We develop solutions that enable organizations improve their performance and productivity, through a customer-centric philosophy that ensures that every solution delivered is customised to address each client’s unique need.

    Operational Excellence Manager



    • Work with managers to interpret data provided in reports; clarify data and respond to additional requests for information.
    • Review current reports and present recommendations on alternative and/or incremental automated reports to improve visibility, efficiency, cost improvement, workflow management and communication
    • Develop new reports and modifying existing reports, both proactively and in response to client request; or to improve operational efficiencies
    • Create and maintain databases and management reports, interpreting data and identifying trends for managers
    • Improve measurement and visibility of Key Performance Indicators (KPI)
    • Provide daily/weekly/monthly operations performance metrics in a timely manner with data integrity.
    • Have an overall passion for technology and be creative and innovative ways to solving problem.
    • Good business writing and presentation skills.
    • Analytical thinking and the ability to break down the components but still be able to see the bigger picture.
    • Customer focused and the ability to build working relationships quickly.
    • Achievement driven and delivery focused while maintaining the required quality.
    • Candidate should demonstrate the ability to plan and manage a multitude of tasks.


    • Degree in IT/Computer Science/Telecommunications/Technical Related Field
    • ITIL Foundation and Intermediate Courses
    • CCNA Certification
    • Software Development certification


    • 3-5 years’ experience in IT or GSM related role
    • A good understanding of Data Analytics
    • Experience in Process Governance especially using ITIL Framework
    • Excellent verbal and written communications skills with an ability to express complex technical concepts in business terms
    • Excellent people management skills and contribute to team success
    • Attention to details and analytical thinking
    • Ability and willingness to learn new technologies quickly
    • Solid technical knowledge of varying databases, data analysis and data repository technologies
    • Strong technical knowledge and experience related to data integration and reporting

    Method of Application

    Interested and qualified? Go to Viscar Industrial Capacity career website on www.linkedin.com to apply

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