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  • Livelihoods Advisor at Voluntary Service Overseas

  • Posted on: 25 July, 2019 Deadline: Not Specified
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  • VSO is the world’s leading independent international development organisation that works through volunteers to fight poverty in developing countries. Our high-impact approach brings people together to share skills, build capabilities, promote international understanding and action to change lives and make the world a fairer place.

    Livelihoods ICT4D Advisor


    Job Purpose: Coordinate the implementation of ICT4D solutions in VSO’s livelihoods programmes


    • Act as a focal point for programme teams on the use of technology to drive or monitor impact within VSO’s livelihoods core programme area
    • Provide oversight and mentoring to volunteers working on IT delivery within VSO’s livelihoods programmes.
    • Enable programme teams to follow VSO’s standard software implementation processes, supporting needs analysis, design, system selection, testing, training, implementation and adoption.
    • Foster institutional knowledge, by curating resources for VSO to better understand how technology is being used across different programme teams within livelihoods.
    • Make connections across programme teams, to ensure that teams working on similar projects can collaborate and benefit from best practice and lessons learned in other locations.
    • Act as a business analyst, to support programme teams in effective scoping, good requirements documentation, workflow mapping, robust solutions design and thorough implementation planning.
    • Work closely with the rest of the IT team to ensure that system solutions implemented align with VSO’s existing enterprise architecture where required.
    • Ensure that solutions implemented at VSO, or within partner organisations, are sustainable and that clear arrangements are in place for ongoing support and maintenance.
    • Ensure programme teams are following VSO’s standard procurement processes when making decisions about technology investment
    • Ensure programme teams are aware of the need for “privacy by design” and completion of a Data Privacy Impact Assessment when implementing new products or processes.
    • Ensure that program implementation is responsive to communities’ and partners’ needs.
    • Manage reporting process for completed and in-progress pilot projects in the field.
    • Support programme teams to design, develop and implement ICT4D for development projects and programmes.

    Essential selection criteria


    • Technical expertise and in-depth understanding of contemporary ICT4D topics with special emphasis on one or more of the following areas: mobile tools and mobile development; data science and data visualization; technology and innovation in livelihoods, education or health.
    • Experience working closely with suppliers to support the technical and/or functional design, build, testing, and launch of technology applications


    • Exposure to working in international development programmes
    • Experience working with local partner organizations, as well as private sector partners
    • Experience with and enthusiasm for coaching, mentoring and on the job training, capacity strengthening and partnership building.
    • Ability to maintain performance expectations and strong working and inter-personal relationships in diverse cultural contexts


    • Strong problem-solving, critical thinking, and analytical skills, including substantial hands-on experience in complex process analysis and system design.
    • Excellent oral and written communication skills (in English) required
    • Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
    • Able to create a highly collaborative work environment consisting of both technical and subject matter experts.
    • Interested and able to work in a multicultural, distributed, and international team setting
    • Strong Project management skills
    • Proven business analysis skills
    • Effective meeting facilitation skills
    • Ability to influence a broad variety of stakeholders
    • Willing to travel

    Desired selection criteria

    • Experience of Monitoring and Evaluation methodologies and tools
    • Knowledge of user experience design methodologies
    • Experience of reviewing and negotiating software contracts and licenses

    Method of Application

    Interested and qualified? Go to Voluntary Service Overseas career website on www.vsointernational.org to apply

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