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  • Head of Branch Expansion at Penda Health

  • Posted on: 26 July, 2019 Deadline: Not Specified
  • View Jobs in Healthcare / Medical View All Jobs at Penda Health
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  • Penda Health is an award-winning private company that is transforming healthcare in Kenya by making extremely high-quality care accessible to every family and by offering unparalleled patient experiences. Our vision is that everyone in Africa has healthcare they can trust. We were ranked as the best healthcare company to work for in Kenya in 2018!

    We currently have ~300 staff operating 14 branches and treating ~200K+ patients per year across Nairobi. By the end of 2020, we will be operating 40 branches in multiple countries with a staff of over 1,000 and treating ~800K+ patients per year.

    Head of Branch Expansion


    Job description

    Key highlights

    • Build the expansion department in a company that is growing rapidly
    • Design, implement and continuously improve the systems required to lease new properties and convert them into high quality Medical Centers at a high pace
    • Own employee stock options in the company that you build

    Role Description

    As Head of Branch Expansion you lead our "Expansion Machine", overseeing the end-to-end process from area selection to branch launch.

    You Will Manage Three Teams Led By

    • Location search manager - responsible for selecting highly populated areas for future Penda Medical Centers, selecting sites (existing residential or commercial properties), and negotiating leases
    • Construction Manager - responsible for renovating our newly leased locations into beautiful and high quality Penda Medical Centers that attract lots of patients
    • Project Manager - responsible for coordinating cross-departmental teams to conduct due diligence on potential locations and to open branches on time, at high quality and within our budget


    • Hire, manage, grow and inspire your team every day
    • Fully understand Penda's business needs and expansion goals and translate that understanding into operational plans for your team
    • Develop the processes required to consistently open Medical Centers at high quality and speed to allow Penda to grow at its desired pace
    • Manage expansion budgets. Champion creative initiatives to reduce investment in new branches while maintaining quality
    • Work with your team to set the location strategy for new areas. Constantly review risks and location quality criteria to enhance our ability to expand
    • Coordinate cross departmental teams to achieve Penda's expansion goals through best-in-class project management. Motivate and inspire them around a common goal
    • Manage risk within the expansion function and communicate about it to the company's leadership. Ensure we negotiate good leases that protect the company
    • Problem solve blocks in lease negotiations, construction and project management to keep us on track
    • Oversee day-to-day operations of expansion - keep track of all the moving pieces, ensure adherence to financial controls, etc
    • Navigate a complex regulatory setting for renovation and healthcare facilities
    • Constantly review expansion processes and structures and conduct blame-free project reviews
    • Use data to underpin your proposals and assessments. Debate and lead your team to make logical decisions
    • Be a leader at Penda and a role model for our culture, vision and values. Make us all excited about our growth plans


    • 5+ years experience in project management
    • 2+ years in a leadership role in an operational department (or other relevant experience)
    • Demonstrated track record in delivering business results and experience managing teams in a complex expansion or project setting
    • Strong analytical and Excel skills, and good understanding of accounting and budgeting
    • Willingness to travel, locally and internationally
    • Energy and resilience


    • Working for a company that has a real chance to revolutionize the healthcare industry
    • Competitive salary (including employee stock options)
    • Medical cover for inpatient and outpatient for your whole family
    • Support to invest in your own growth (onsite mini-library of business books, budget for conference and training attendance)
    • Great benefits package - including "mandatory" hiking days and fruit salads at the office!

    Method of Application

    Interested and qualified? Go to Penda Health career website on pendahealth.applytojob.com to apply

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