Event Coordinator at Tarpo Industries Ltd

About the Role

We are looking to hire an aggressive hands on events coordinator who will be responsible for designing , coordinating, managing and selling event ideas and solutions to our clients. 

Duties and responsibilities

• Client acquisition with a bias towards B2B sales
• Conceptualization of Events for B2B clients including producing detailed proposals.
• Planning and management of logistics necessary to fulfill customer orders
• Ensuring every event is successful.
• Researching markets and conduct industry analysis to identify opportunities for events.
• Setting up client meetings to assess client needs 
• Aggressively look for business through arranging meetings with potential customers, cold calling, social media marketing and networking
• Manage and develop existing customer relationships
• Provide world-class customer service; collect customer feedback and maintain above 90% customer satisfaction per quarter
• Develop and operationalise event design concepts based on customer need and input
• Bid for tenders and new events by writing detailed proposals to the relevant entities

 Qualifications

• A can do attitude - Show us you can!
• Degree/ Diploma in any field from a recognized institution
• 1 year work experience in Events, Sales or Marketing.
• Proven working experience in business to business sales
• Experience in coordinating large scale events

 Personal attributes

• Passionate about events 
• Willingness to occasionally work at odd schedules
• Outstanding communication skills & negotiating ability

The KPI’s for this role are:

• Achieve a monthly target of 1.5 million Kenya shillings in revenue.
• Conceptualize an in-house event that will be held every year earning the company between 500,000 Kenya Shillings to 1 Million Kenya Shillings.
• Ensure that 90% of orders served have a positive feedback in terms of delivery, setup and servicing.
• Acquire at least 25 New prospects every month.
• Ensure that all relevant data pertaining to an event, be it an inquiry or repeat client is reflected accurately in our systems within 48hrs.
• Manage a Client Database that will include:
  • Customer Lifetime Value
  • Customer Acquisition Cost
  • Customer Retention and Churn Rate
  • Average Sales Cycle Length