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  • Senior Cyber Defense Centre Analyst at Techsavanna Company Ltd

  • Posted on: 5 August, 2019 Deadline: 6 August, 2019
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  • Techsavanna is made up of an experienced, reputable and successful team which upholds virtues of client satisfaction and timely delivery of quality services. We come out as one of the fastest growing ICT companies in Kenya, proving both investor and client confidence in our brand.

    Senior Cyber Defense Centre Analyst


    We are pleased to announce the following vacancy.

    The Cyber Defense Center team is responsible for monitoring, assessing and defending our clients Enterprise Information Systems.

    The team continuously develops and investigates correlated security event feeds, escalating any identified security incidents.

    They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents and foiling Cyber Security threats against the Safaricom Brand.

    Reporting to the Team Leader – Cyber Defense Centre, the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the clients Cyber Defense Center, performing real-time monitoring and identification of security incidents.

    He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.

    Key Responsibilities:

    • Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
    • Serves as a primary point of contact for reporting potential security incidents
    • Validate, classify and open tickets for security incidents
    • Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
    • Document security incidents as identified by the case management process
    • Provide feedback on enhancing the operations of the cyber security operations Centre
    • Respond to generated security alerts within the time window as defined in procedural SLAs
    • Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
    • Triage (primary investigation) of detected security alerts and make necessary escalation decisions
    • Escalation to appropriate teams, follow ups and provide assistance during remediation

    Role requirements:

    • Bachelor’s degree in Electrical Engineering / Computer Science / Information Technology
    • Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
    • Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
    • Experience with Microsoft Windows and *NIX operating systems is required.
    • Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
    • Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
    • Good communication skills. Good presentations skills. . Analytical thinking. Customer focused. Team spirit.
    • Enthusiasm, curiosity, thirst for knowledge and passion for the job is required
    • Certifications in either CEH, CISA, CISM or any other information security related course will be an added advantage

    Method of Application

    If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role, clearly quoting the job title and job reference to the address below by 6th Aug 2019.


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