Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jun 7, 2019
    Deadline: Not specified
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It's the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around ...
    Read more about this company

    Relationship Manager

    Job Purpose:

    • Direct responsibility for building your local GSG portfolio and elevating the presence of Citi and GSG within the country through disciplined calling and encouraging the outside Citi network to focus on your country
    • Working closely with product partner across ICG and Consumer to deliver one-Citi
    • Develop both professional and personal relationships to solidify relationships with clients
    • Capture all the GSG names that are present in your country

    Job Background/context:

    GSG serves a select number of world leading corporations that demand the highest standards and world class / quality coverage
    We strive to be the market’s leading provider of financial services to local affiliates of Citi ICG Clients: the world’s largest and most prominent multi-national corporations
    The GSG Relationship Manager is a key member of a unique global relationship network that is widely regarded by global players as being best-in-class in terms of client coverage and delivery of banking solutions in over 100 countries
    The GSG Relationship Manager acts as the central client contact in the country / region and orchestrates the local delivery and execution of the Bank’s broad spectrum of products and services

    Key Responsibilities:

    • Manage and grow a client portfolio that focuses mainly on TTS and FX products
    • Support Senior RMs / Bankers on more complex client transactions
    • Build strong relationships with your client portfolio, increasing access to senior levels of the client organization
    • Work closely with internal partners to develop innovative solutions to meet specific client needs
    • Originate new opportunities for cross-sell and safeguard existing client business
    • Implement calling plans, call tracking, and joint pipeline reviews with Senior RMs / Bankers to ensure maximum deal origination is taking place across your client portfolio
    • Market and execute deals using a coordinated approach with relevant product partners
    • Build Citi credit policy knowledge and understand how it is applied to client transactions
    • Understand the dynamics of the local financial markets, banking industry and regulations and their impact on our clients
    • Macro-market knowledge: know the players, size of the market, market share and other financial indicators
    • Learn about the competition and be able to provide critical input to win transactions

    Development Value:

    • The GSG franchise in the country is usually a significant part of the local country revenues
    • Opportunity to take a business development role within high-visible organisation
    • Exposure to an open and multicultural working environment
    • Opportunity for advancement within the region or outside the region throughout the GSG network globally



    • Understanding of Banking products: Loans, FX, Derivatives, Cash Management, Trade
    • Knowledge of Corporate and Structured Finance products
    • Relationship coverage experience within banking or a financial services organization


    • Ability to work within a matrix organisation and partner effectively with product partners and Banking colleagues
    • Strong communication skills (both written and verbal)
    • Strong presentation skills
    • Analytical skills: assimilating new information quickly and relating it to the needs of the clients
    • Quick learner and has the ability to apply new products or services quickly and effectively
    • Self motivated, highly ambitious and goal oriented


    • MBA qualification or business undergraduate degree advantageous (or equivalent experience)
    • Excellent business development and relationship management skills


    • Proactive, success and results oriented
    • Respect for compliance and control
    • Analytical
    • Planning and organization
    • Teamwork and communication
    • Influence and persuasiveness
    • Flexibility and adaptability
    • Be challenging, be provocative

    Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

    Valuing Diversity:

    Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

    Citi is an Equal Opportunities Employer

    Method of Application

    Interested and qualified? Go to Citi on to apply
  • Send your application

Never miss a job with our real-time & personalized push notification
Subscribe Now
Back To Home

Career Advice

View All Career Advice

Subscribe to Job Alert


Join over 130K happy subscribers

Send your application through

Yahoomail Gmail Hotmail