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  • Head Of Operations at Crown Agents

  • Posted on: 16 August, 2019 Deadline: Not Specified
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  • We are a not-for-profit business which empowers leaders to accelerate self-sufficiency and prosperity for their communities, businesses, institutions and countries. These leaders could be heads of state or school teachers, global companies or local entrepreneurs, partners or donors.

    We’ve been innovating since 1833, but we know the pace of change hasn’t always been quick enough. Today we’re investigating the potential of frontier technologies to help accelerate that change for our partners. Our freight forwarding arm Greenshields Cowie is a leader in last mile logistics, helping us deliver proven results even in the most challenging and fragile environments.


    Head Of Operations


    About the role

    This is an exciting and varied role for a dynamic and highly organised professional who is keen to make a difference to the lives of those suffering from NTDs. It is an opportunity to be a part of this exciting programme across East and Southern Africa and South Asia, to work with the UK donor, and a wide variety of colleagues from across a consortium of four respected international development organisations. This position is responsible for ensuring the effective operational implementation of the project under the guidance and supervision of the Regional Manager (East Africa), and close links with the Team leader. This role will also ensure effective operations support to the twelve countries of delivery. This includes logistics, risk management, correction where required, duty of care and safeguarding. This may include travel as requested and regular contact with national and international partners. The role will require agility and pragmatism, tempered with an eye for compliance and attention to detail. Above all, the role needs someone who can influence and negotiate effectively and form excellent working relationships across a wide variety of stakeholders.

    About you

    Essential job/experience

    • A degree in Business and Administration, Operations Management or other relevant area. 
    • At least 5 to 10 years’ experience in similar role, ideally in field of international development, Project management, Health systems; and ideally within the INGO sector. 
    • Proven organisational ability ideally within complex, multi-faceted programmes. 
    • Experience working in or on several of the ASCEND Lot 1 countries
    • Excellent narrative and finance reporting analysis skills. 
    • Strong understanding and proven experience of working with different donors and international partners.


    A good understanding of procurement and health supply chain management. 

    Essential personal requirements

    • Existing right to live and work in Kenya. 
    • Ability to travel
    • Excellent References attesting to dynamism, commitment and ability to secure positive and flexible working relationships. 
    • A commitment to integrity, legality, transparency and honesty. 
    • Proactive and flexible with the ability to multi-task. 
    • Proven ability to operate independently and take initiative. 
    • Proven ability to work in multicultural and diverse environments. 

    About us

    Accelerating Sustainable Control and Elimination of NTDs (ASCEND) is a £200 million investment from the UK government’s Department for International Development, to advance the impact and sustainability of national programmes tackling 5 neglected tropical diseases (NTDs). Implemented between September 2019 to March 2022, ASCEND comprises of two lots – Lot 1 focusing on South Asia, East and Southern Africa (India, Bangladesh, Nepal, Ethiopia, Sudan, South Sudan, Malawi, Tanzania, Mozambique, Uganda, Zambia, Kenya) and Lot 2 on West and Central Africa. ASCEND Lot 1 is implemented by a consortium of technical partners lead by Crown Agents, including Abt Associates, Oriole Global Health and the Royal Tropical Institute. Central to ASCEND Lot 1’s approach is close collaboration with National Governments and other implementing partners, in order to enhance national approaches to NTD control and elimination, resulting in more integrated, cost-effective and sustainable programmes.

    Method of Application

    Interested and qualified? Go to Crown Agents Ltd career website on www.crownagents.com to apply

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