The World Bank Country Office in Kenya is seeking a highly organized and energized professional, capable of operating effectively and discreetly in a very demanding, fast-paced and culturally diverse environment, to work as a Team Assistant based in Nairobi, Kenya.
The successful candidate will work under the leadership of the Country Director and the day to day supervision of the Senior Executive Assistant and Program Leader who provide supervision and guidance to the ACS (Administrative and Client Support) staff. Selected candidate will provide administrative and client support to the Operational Staff. The job implies frequent interaction with other institutional units, staff in other locations (locally and internationally), Government officials, consultants and external organizations.
Duties and Responsibilities
The Team Assistant’s duties and accountabilities include, but are not limited to, the following:
Operational and administrative support
Information Management and Client interaction
Time management & Logistics planning
Among other criteria, the successful candidate should be holding:
In addition to the above selection criteria, the following competencies are expected of the successful candidate:
Technology and Systems Knowledge:
Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, Outlook, PowerPoint, Word, etc.) and smartphones. Has ability and willingness to maintain up-to-date knowledge and skills as technology.
Project and Task Management:
Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision. Demonstrates attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule.
Institutional Policies Processes, and Procedures:
Demonstrates knowledge of own department’s programs and products, knows key players, understands own role. Displays understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply/ implement them.
Versatility and Adaptability:
Demonstrates flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrates motivation to avail and adapt oneself to effecting change.
Exhibits positive and professional client service attitude; is able to understand clients’ needs and complete them professionally.
Drive for Results:
Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
Teamwork (Collaboration) and Inclusion:
Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
Knowledge, Learning and Communication:
Has good knowledge of the unit’s language(s). Able to write clearly, edit and proofread draft communications. Able to learn and share knowledge/information across the unit.
Business Judgment and Analytical Decision Making:
Able to manage information and support retention and disposition of information and records. Can search, report and deliver basic information from various sources and independently respond to basic inquiries.
The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.
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