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  • Workshop Technician at Sheer Logic

  • Posted on: 26 August, 2019 Deadline: 26 August, 2019
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  • Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public.

    Workshop Technician

     

    Job Description:

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for Workshop Technician Motor position for one of our clients.

    Responsibilities:

    • Directly responsible to the Service Foreman/Supervisor Manager
    • To provide a technical and diagnostic service within the service department
    • To advise mechanics on methods of accomplishing repairs where necessary
    • To utilise modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings
    • To discuss service details with customer as required
    • To accomplish servicing of electronic equipment as required
    •  Responsible for:- Advice and support to mechanics on technical matters and providing advice generally
    • Relationships with:- Service Manager and Foreman, Mechanics, Customers and Sales Staff

    OBJECTIVES AND KEY TASKS:

     Improved profitability:-

    • To carry out fault diagnosis to aid and speed vehicle servicing
    • To ensure diagnostic equipment is used in target of vehicle examinations
    • To take all steps to ensure servicing of vehicle, remains within target of manufacturers’ time

     Customer Service:-

    • To ensure faults are accurately diagnosed to customers’ satisfaction
    • To discuss matters with customers as required and provide lucid explanations
    • To co-operate in vehicle care and safety whilst dealing with vehicles
    • To ensure vehicles are returned to customer after service in neat, clean condition

     Cost Control:-

    • Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint
    • To be always ready to give advice or use techniques which ensure quality but save time

     Staff:

    • To provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics

    Administration:-

    • To complete forms and documentation included in the company’s service routine
    • To draft and prepare any reports required

     Communications:-

    • Maintain effective liaison with Service Foreman
    • To ensure that all instructions to mechanics are clear and understood
    • To ensure that any communication with customers is clear and fully answers queries raised

     Marketing:-

    • To be prepared to make suggestions and give advice regarding any special promotional campaign
    • To take part, if required, in such campaigns

     Finance:- To make recommendations only on plant and equipment

    Qualifications:

    To have served a full apprenticeship in the motor trade.

    • To have completed a full technological course of further education.
    • To have gained all-round experience and training on manufacturer’s range.
    • To demonstrate leadership qualities.

    Method of Application

    Send updated CV to recruitment@sheerlogicltd.com by 26th Aug 2019. Clearly indicate the job title.

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