Public Relations Assistant at Technical and Vocational Education and Training Authority (TVETA)

Job Details

• Welcoming visitors and answering or referring inquiries;
• Directing clients/calls to the right offices for assistance;
• Dealing with queries from the public and customers;
• Taking and relaying messages;
• Providing information to callers;
• Monitoring visitor access and maintaining security awareness;
• Controlling inventory relevant to reception area;

Qualifications

• Should have at least three (3) years’ experience as a Public Relations Assistant cum receptionist in a busy reception.
• Should have a Diploma in Public Relations or its equivalent from a recognized institution.
• Minimum of KCSE C Plain or its equivalent with at least a C plain in English and Kiswahili.
• Telephone Operations training will be an added advantage.
• Should have adequate knowledge of telephone switchboard operations.
• Should be able to communicate fluently in English and Kiswahili.
• Should be able to effectively present information to callers regarding general inquiries.

Terms of Engagement

One (1) year contract renewable subject to satisfactory performance.

Remuneration

Consolidated pay of Kshs. 50,000 (Basic Pay: 30,000, Allowances: 20,000) per month

Gratuity: 31% of basic pay.