Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 2 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets.
Tala has raised more than $105 million from leading venture and impact investors including PayPal, Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Tala is looking for an experienced IT Support Engineer to support and execute our global IT strategy. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data, and a customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class.
In this role, you'll be responsible for supporting an IT department with ultimate accountability for IT in LOCAL MARKET as well as general coverage for offices in each market where we operate (Kenya, Philippines, Mexico, and India). You will be responsible for troubleshooting, resolution, and maintenance of all office IT, networking, and virtual environment infrastructures. You will be responsible for supporting the continual development of a global IT strategy (systems, staff, budgeting, etc.) and then executing on that strategy. Lastly, you'll identify, report, and lead change management initiatives to drive maximum uptime, functionality, and resiliency of our network, hardware, and related software applications, with responsibility for identifying, reporting, and managing vendors to accomplish these goals.
Great candidates will have deep experience supporting IT departments for a global technology company with offices worldwide, strong technical and vendor relations skills, and experience supporting large office expansion/infrastructure projects. You can and will roll up your sleeves to solve problems: you have a strong sense of accountability for end-user experience and systems uptime. You are a strong communicator, ensuring a large, varied audience understands issues, root cause, dependencies, and tradeoffs between different solutions alternatives.
Preferred Skills & Experience
We strongly believe that inclusion fosters innovation and we're proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Interested and qualified? Go to Tala (formerly InVenture) career website on boards.greenhouse.getrake.io to apply