Infrastructure Lead / Director at Turner & Townsend

At Turner & Townsend we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. We are a leading independent professional services company specialising in programme management, project management, cost and commercial management and advisory across the real estate, infrastructure and natural resources sectors. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Infrastructure Lead / Director - East Africa

• Job TypeFull Time  
• QualificationBA/BSc/HND  
• Experience 8 years
• Location Nairobi
• Job Field Administration / Secretarial  

Key Accountabilities

• Responsible for developing and building the East Africa (Kenya, Uganda, Tanzania, Ethiopia and Rwanda) infrastructure consulting business for Turner & Townsend, from the current low base to an annual turnover of $3.0+ million by 2022
• Responsible for management of staffing, including staff recruitment and retention in the East Africa infrastructure business
• Build trust with clients, industry partners and colleagues and maintain our “One Business” ethos
• Secure business development opportunities with existing and new clients and ensure risks are effectively managed and commercial returns maximized
• Actively engage in and be responsible for the delivery of project and ensure quality of delivery of the services provided

Key objectives of this role

• Increase market share and influence within the major projects and programs in East Africa
• Create a consistent and profitable business stream
• Set ambitious yet achievable targets for the business and drive continued growth within target markets
• Develop a position for Tuner & Townsend as a business leader within this market place
• Guide and lead your internal team offering a strong point of focus for the business
• Develop the respect of the team through track record and natural leadership qualities

Influence and impact

• Through gravitas and experience be able to influence clients’ decision making at the highest level
• With natural intelligence and a strategic mind provide focused solutions
• Use one’s ability and contacts to access key decision makers within client organisations, regulatory bodies and government
• Build and manage an active network through professional bodies and other industry groups

Minimum and Preferred Requirements:

• +8 years of relevant experience
• Recognised university degree and a relevant Masters’ Degree would be preferable
• Membership in relevant professional organisations
• Professional Registration
• Ability to develop strong relationships with existing and new clients and cross-functional team members
• Experience of working within East Africa is preferred
• Experience of managing a business and building a team is preferred

Specific role and functions

• Develop a business plan with clear accountability and targets
• Continually review and update the business plan and take corrective action
• Manage the operation within the approved budget
• Build personal relationships with decision makers and manage new and existing client relationships in growing revenue streams
• Attend relevant networking events and promotional opportunities
• Act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value added services
• Work with senior management to prepare bids for new work
• Convert opportunities through management of the bid process
• Assess financial performance of ongoing jobs and improve efficiencies
• Perform the role of the Commission Manager, taking overall responsibility for end to end service delivery of all commissions
• Provide regular updates regarding the status of projects/initiatives, and where appropriate, highlight issues of concern and conflict
• Ensure the development of priority plans including risk mitigation, performance measurements, management controls and critical success factors
• Identify and act upon opportunities to improve procedures, templates, products and the services provided to clients
• Manage Quality Assurance process
• Take responsibility for building the team required to deliver the services
• Attract and interview candidates to join Turner & Townsend through your demeanor, your positive attitude and your ability to promote Turner & Townsend
• Develop and deliver internal training strategy and appraisals
• Coach and mentor staff, assisting them to achieve professional designations
• Conduct effective quarterly development reviews with Directors and other employees reporting to you
• Conduct annual appraisal for those reporting to you
• Provide input for salary reviews and bonuses for those reporting to you
• Focus on your own professional development throughout your career at Turner & Townsend
• Keep current in your specialty fields by engaging in professional practice, participating in continuing education courses, reading technical literature, and attending professional meetings and seminars
• Focus your attention on actively deepening your knowledge of the industries that your clients work within
• Attend client meetings and have a full appreciation of the industry sector, converse in the industry language and instil client confidence that your in-depth knowledge enables you to best deliver a value added service

Method of Application

Interested and qualified? Go to Turner & Townsend career website on www.linkedin.com to apply