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  • Resettlement and Complementary Pathways Officer at UN High Commissioner for Refugees

  • Posted on: 30 September, 2019 Deadline: Not Specified
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  • UNHCR leads international action to protect people forced to flee their homes, delivering life-saving assistance like shelter, food and water to help safeguard fundamental human rights and ensuring safety and dignity. Set up with modest goals in 1950, UNHCR has since helped tens of millions of people, winning two Nobel Peace Prizes along the way for its vital humanitarian work.
    For those forced to flee their homes to escape war or persecution, the UN refugee agency is often the last hope for a return to a normal life. With 10,966​ people working in over 130​ countries, we use our expertise to protect and care for 68.5 million people worldwide.

    Resettlement and Complementary Pathways Officer


    Organizational Setting and Work Relationships

    The position for Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters.

    The incumbent's primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring and enforcing procedural compliance, integrity and quality of case submissions, and ensure progress against targets. He/she contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR

    The role may also involve managerial responsibilities in supervising staff and affiliate workforce. The incumbent works in close coordination with the Resettlement and Complementary Pathways Service in the Division of International Protection in Headquarters, and protection teams in Bureaux and country operations.

    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


    • Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.
    • Monitor activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
    • Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery.
    • Manage a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR's resettlement and complementary pathways policies and procedures.
    • Promote and monitor the implementation of UNHCR's global resettlement and complementary pathways policies, procedures and guidelines in the AOR.
    • Provide guidance and advice on policies, protection standards and procedures for resettlement and complementary pathways.
    • Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards.
    • Promote and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular.
    • Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards.
    • Guide and support government officials and partners undertaking missions related to resettlement and complementary pathways.
    • Assist selection missions by resettlement countries to the region/country operations. ;
    • Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways. ;
    • Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices. ;
    • Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS. ;
    • Promote and put in place mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR. ;
    • Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region¿s performance in meeting resettlement targets, challenges and responses.
    • Ensure that resettlement and complementary pathways activities are reflected in the country operations plans, the protection and solutions strategies in line with the regional strategy.
    • Contribute to comprehensive protection and solutions strategies in the country operation or region.
    • Perform other related duties as required.

    Minimum Qualifications

    Years of Experience / Degree Level

    For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

    Field(s) of Education

    • Political Science;
    • Social Sciences;
    • International Law;
    • Law;
    • International Public Law;
    • International Refugee Law;
    • International Human Rights Law;
    • Refugee and Forced Migration International Relations; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

    Certificates and/or Licenses

    Protection Learning Programme; RSDResettlement Learning Programme; MLP; (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience


    • At least 6 years ( 5 years with Graduate degree) of professional work experience relevant to refugee protection work, of which 2 years in an international capacity.
    • Demonstrated experience in casework or case management, preferably in a refugee or immigration context.


    • Sound understanding and ability to implement UNHCR's policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level.
    • Knowledge of and experience with Complementary Pathways programmes.
    • Diverse field experience.
    • Experience working in a multi-cultural environment. Knowledge of additional UN languages.

    Functional Skills

    • PR-Resettlement/Repatriation/Voluntary Repatriation
    • PR-Resettlement Anti-Fraud Policy and Procedures
    • PR-Experience in Operations facing mixed migratory movements
    • IT-Information Technology (Practices/Processes)
    • DM-Database Management (Functional Skills marked with an asterisk* are essential)

    Language Requirements

    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

    Method of Application

    Interested and qualified? Go to UN High Commissioner for Refugees career website on public.msrp.unhcr.org to apply

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