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  • Quality Assurance Manager at Crystal Recruitment

  • Posted on: 30 September, 2019 Deadline: 30 September, 2019
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  • Our Client, a leading security printing firm is looking for a Quality Assurance Manager who will be responsible for directing, supervising and coordinating their quality control and assurance activities


    Quality Assurance Manager


    Job Description


    • The QA Manager will work to improve efficiency and profitability by reducing waste.
    • He /She will liaise with other managers and team members to ensure that the set processes (procedures), policies and other methods applied are functioning properly.
    • The manager will advise on changes and how to implement them and provide training, tools and techniques to enable others to achieve quality standards.


    • Reviewing internal and customer requirements and making sure they are met using the correct process control tools.
    • Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials in liaison with the procurement team.
    • Inspect materials, products or equipment to detect defects or malfunctions.
    • Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
    • Approve all finished products by confirming specifications and conducting required tests in liaison with online quality controllers.
    • Guiding the rework (reprint) process and ensuring that the correct procedures are followed up to the destruction and disposal of the waste.
    • Document and update inspection results by completing reports and logs
    • Keep measurement equipment operating by following operating instructions and calling for repairs including but not limited to calibration.
    • In liaison with the sales team, monitor customer satisfaction, complaints and devising means for addressing the same.
    • Maintain safe work environment by following standards and procedures and complying with legal regulations in Quality Control Department.
    • Conduct QC training in laboratory and process equipment operations or work and safety procedures, and assign employee training to experienced workers. This includes toolbox talks.
    • Attend production-planning meetings to update other departments on Quality Requirements.
    • Read and analyze charts, job orders, production schedules and other records to determine production requirements.
    • Update the Quality Control Dashboards and any other data collection tools


    • Education: Diploma in Printing Technology
    • Experience: Above 5 Years’ Experience in similar role and in a busy production set-up

    Knowledge, Skills & Abilities

    • Scratch printing processes
    • Letter Press technology
    • Knowledge of scratch off inks
    • Paper Handling and their different types.
    • Attention to Details

    Method of Application

    Interested and qualified? Go to Crystal Recruit career website on www.crystalrecruitment.co.ke to apply

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