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  • Posted: Oct 1, 2019
    Deadline: Not specified

  • Read more about this company

    Merchandise Controller

    Functions / responsibilities:

    • Update and maintain the master product file;
      • Facilitate new vendor listing and load all products as per information supplied by vendor, Complete paperwork and hand over to article master.
      • Ensure sign off of ATOF by all relevant parties within agreed time frames.
      • Manage statuses of articles
      • Maintain correct article information on all systems as per organisational standards
      • Update the master data with regards to source of supply, tariff and language
      • Update and maintain Pricing;
      • Obtain price changes from vendor and load on system s as per buyer’s instructions and pricing process.
      • Where special prices/ deals have been negotiated by buyers, ensure timely accurate loading onto systems. Check details before loading then print and obtain buyers signature
      • File the information systematically on a monthly/ ad hoc basis, as obtained.
      • Ensure data available to support buying and planning decisions
      • Ensure pricing for Mozambique is up to date and any other ad hoc pricing requests
      • Adhere to pricing and prices change processes
    • Action, load and analyse promotions, deals and specials;
      • Complete Excel spreadsheet sent from buyer (accompanied by PowerPoint slides)/ planner as per process. Pull dispo to check product information and purify where necessary.
      • List new articles, ensuring accurate loading of all vendor and product information on systems as instructed and done in a timely manner
      • Load deals and sales sets onto systems, check final copies and make corrections as needed. Ensure all paper work is completed as per process.
      • Pull adhoc promotional reports as requested.
      • Ensure timely ordering and delivery of promotional stock to stores while ensuring accurate loading of promotions
    • Placement and management of purchase orders
      • Create purchase and promotional orders on systems as per allocation tables (Excel format). Buyers/planners to confirm quantities of allocation orders before generating. Verify that vendor has received orders created by relevant MC. Ensure vendor email address is correctly maintained on SAP.
      • Follow up on delivery and keep proof of order receipt/confirmation.
      • Check and upload final, correct prices on the system with import orders and send all documentation to relevant parties.
      • Follow up on deliveries to ensure that they are on time and advise the buyer on whether deliveries are on time/ delayed.e)
      • Liaise with customers, suppliers and stores on queries (complaints, incorrect selling prices, incorrect MACs). Ensure that these queries are successfully resolved within 24 hours
    • Resolution of queries;
      • Deal with queries relating to suppliers, accounts payable, customer issues, merchandise queries in a timeous and effective manner, thereby limiting the number of complaints received
      • Direct and/or escalate queries that you are unable to deal with to the correct parties for resolution
      • Handle all vendor payment queries
    • Reporting
      • Pull Dispos as and when required and send reports to vendors, ensure accuracy
      • Interrogate data reflected on Dispos and other system reports and highlight/escalated issues to buyer
      • Extract negative margin report on weekly basis and send to buyer for analysis
      • Pull open purchase order report to maintain purchase orders on SAP


    • Diploma in Procurement and supplies. A University degree will be an added advantage
    • Minimum 3 years’ experience in retail and trade sales environment
    • Excellent sales, communication, negotiation and influencing skills combined with high customer and service orientation with proven track record of selling a wide range of products.
    • Competent IT skills: Microsoft Outlook / Excel / Word / PowerPoint / Social media platforms.
    • Ability to build and develop relationships at every level with excellent cross-cultural competency.
    • Team player who is comfortable working on own initiative.
    • Confident, persuasive, with a ‘can do’ attitude
    • Strong financial background with ability to accurately assess key business metrics and key performance indicators
    • Driving sales efficiency through the vigorous use of sales management tools

    Critical success factors & key challenges;

    • Effective relationship building ability (Cross-functional)
    • On the floor capability (80%)
    • Keen eye on home improvement solutions
    • Being able to manage teams and departments

    What's on Offer;

    A robust opportunity for someone who is looking for an exciting challenge and ready for a fast paced, transformational journey with the ability to implement change in the home industry.

    Method of Application


    Interested and qualified? Go to Builders: Warehouse, Express, Trade Depot on to apply
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