Airtel Africa wishes to recruit for the role of Head of Customer Life Cycle Management within the Airtel Money Division. Reporting to the Airtel Money Director, the role holder will define and develop the end to end customer life cycle process to grow usage and revenue, drive retention of customers through innovation of new initiatives and products, prioritize marketing programs that lead conversion rates, usage, drive product adoption and reduce churn. Role will partner closely with commercial (Sales and Enterprise) management team to define processes and customer experiences which efficiently achieve these goals.
Competencies and Behaviors
The deadline for applications is 5.00pm on Friday 11th October 2019.
Only shortlisted candidates will be contacted.
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