Fresh Jobs at Kenya Red Cross Society

Job Summary

Library assistant is responsible for sorting and shelving books according to their categorization, assisting customers/learners with internet access and ensuring their technical needs are met.  He/She also manages inquiries over the counter, via email or telephone among other duties.

Responsibilities

• Helping learners/customers locate books or find material online.
• Checking books in and out at the front desk.
• Sorting and shelving books according to their categorization
• Register new customers and maintaining and updating customer profiles.
• Maintaining records of books taken out (borrowed) and books brought back.
• Cataloging new arrivals
• Assisting customers/learners with internet access and ensuring their technical needs are met.
• Organizing the repair of damaged books
• Inspecting the condition of books before and after check out to ascertain any damage on behalf of the customer.
• Managing inquiries over the counter and via email or telephone
• Assisting with Library events and reading sessions
• Managing payments of fines
• Cataloging audio visual material and other mediums
• Settling any disruptions or disturbances in the Library
• Any other duties as may be assigned by management

Qualifications

• Bachelor’s Degree (Library and information Science/Records management and information technology)  or  any other related in that field
• Experience in customer service role
• Strong IT skills and familiarity with use of databases and the internet
• Outstanding organization skills and presentation skills
• Attention to detail and good problem solving ability
• Ability to work under minimum supervision

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Job Summary

The B2B coordinator responsible for leading and contributing to projects that drive revenue growth. He/She will report directly to the Head of Academics, be responsible for the development and management of broad-based B2B marketing programs, implementation and results, will market products to other businesses that have demonstrated a need for the products or services.

Responsibilities

• Oversee marketing lead generation
• Provide short and long term market forecasts, reports, and trends to assist business development in the acquisition of B2B clients
• Lead and ensure the consistency in the messaging, branding, content, and look-and-feel of all internal and external communications and marketing materials—coordinating and socializing with content, creative, sales and broader organization
• Perform industry and competitive analysis to inform the sales process and help positioning and messaging
• Perform ongoing tracking and reporting on B2B marketing initiatives
• Develop and execute B2B marketing plans that may include PPC, email campaigns, participation in industry conferences and events, webinars, and website updates
• Any other duties as may be assigned by management.

 Qualifications

• Master’s Degree and 3+ years marketing experience required; a minimum of 2 years of experience directly managing B2B Digital Marketing programs with proven ability to deliver consistently strong measurable results
• Proven track record managing marketing pipeline generation, including managing campaigns from concept to (Return on Investment) ROI analysis
• Food Service or Restaurant experience
• Excellent communication skills – strong written and oral communication skills
• Strong analytical skills; including experience reviewing performance results and making recommendations for future actions
• Strong financial and business acumen
• Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines. Proactive mentality with curiosity and desire to learn.
• Exceptional organizational and project management skills, ability to manage multiple projects, ability to meet deadlines, and strong attention to detail
• Proficient computer skills in MS Office including Word and Excel and PowerPoint.
• Experience with Salesforce to nurture, track and report on lead conversions
• Must be very comfortable with continuously changing opportunities and priorities
• Team player with ability to work cross-functionally
• Email, database, and digital marketing experience

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Job Summary

Responsible to serving food and beverages to guests and students and lead team members to be efficient and effective.

Responsibilities

• Manage inventory and order food and beverages equipment and supplies
• Oversees food and beverage service operations
• Inspects F & B supplies, equipment and work areas
• Ensures students comply with health, food safety standards and regulations
• Investigate and resolve complaints regarding food quality and service
• Schedule student hours and assign duties
• Maintain budgets and review financial transactions
• Establish standards for students performance and customer serve
• Co-coordinating activities of the kitchen and service students
• Compiling and liaising with kitchen, menu for students training and restaurant food service areas and student dining
• Monitors F & B orders and any needed work with the Chef to remedy any delays in service.
• Any other duties as may be assigned by management

 Qualifications

• Bachelor’s Degree in Hotel Management/Events
• Proven experience as F & B Culinary manager
• A deep understanding of, commitment to and involvement in hospitality Industry
• Outstanding F & B techniques and interpersonal relationship skills
• Capacity to work under extreme pressure
• Ability to train students in executing different service styles and techniques at the training restaurant.
• Excellent leadership and management skills
• Ability to delegate tasks