SparkMeter's Technical Account Manager
Come join SparkMeter’s Customer Success team and help increase electricity access in developing countries. As a Technical Account Manager, you will support their microgrid customers around the world as they set up and operate their smart metering system. You’ll engage with their customers over the phone, on video calls, and over email to manage the customer experience. You’ll work to improve customer satisfaction by making sure that their customers are getting everything they need as they build and expand their grid projects using their products.
You will be a member of their Nairobi, Kenya office. Travel will typically be to visit customer offices, with less frequent travel out to remote sites.
Scope of work:
Desired Candidate Profile
The right applicant would have the following skillset:
SparkMeter would also like to see (but don’t require) experience with:
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