Cargo Quality Assurance Coordinator at Kenya Airways

Role Purpose Statement

To ensure that the Cargo Quality is soundly developed, properly executed and systematically monitored to meet the objectives of the Corporate Quality System and regulatory requirements.

The Successful Candidate Will Be Expected To

• Ensure the sound implementation of Cargo Quality System to ensure compliance with regulatory requirements and company policy.
• Prepare reports for senior management evaluations and ensure that appropriate corrective actions are carried out and follow-ups done;
• Appraise the Quality Assurance Manager AOC Operations of audit results and issues relating to the quality system.
• Conduct periodic cargo operations audits for contracted ground handling agents and subcontractors to assure compliance with company policy and industry /regulatory requirements.
• Review and compile documentation before and after audits.
• To maintain all the Cargo Services quality records and documentation in line with the corporate quality requirements.
• Control and coordinate quality training in Cargo services.
• Coordinate industry audits including IOSA and ISAGO for Cargo related standards.
• While maintaining audit independence, liaise with all station managers and ground services and cargo managers on quality issues.
• Ensure that Safety, Security, Quality and Risk Enterprise management policies are adequately implemented and monitored.
• Liaise with KCAA on matters relating to Cargo operations and dangerous goods.
• Notify all station managers and cargo managers of observed areas of non-compliance and ensure approved corrective actions are carried out within the stipulated time-scales.
• Perform Safety Inspections.

Requirement

• Technically qualified person in the field of aircraft maintenance, flight or ground operations.
• Must have successfully completed a training and received certification in Quality Management/Audit Techniques recognized by the Authority.
• Thorough working knowledge of airline operations, ramp, passenger, cargo operations, Quality Management System principles, Kenya Civil Aviation Regulations and IATA standards.
• At least three (3) years’ work experience in the field of aircraft maintenance or flight operations or ground operations.
• At least one (1) year experience in aviation safety or internal evaluation/auditing.
• Experience in maintaining and enhancing corporate safety standards and safe operational practices, preferred.