Head of Commercial and Operations at Kenya Red Cross Society (KRCS)

Switch TV, an engaging, positive and progressive national general entertainment channel for young adults with the vision to expand internationally is recruiting. The Vision of Switch TV is to be the most influential platform for educating and empowering the youth to solve humanitarian issues in Kenya, in Africa and the whole world. Established in 2017 we plan to operate a valuable portfolio of news, info and edutainment networks, significant television production operations.

Switch TV is fully owned by the Kenya Red Cross Society (KRCS).

Reporting to: Director

OVERALL PURPOSE:

The Head of commercial and Operations will oversee overall business activities, improve overall business functions, provide leadership to heads of departments, manage budgets, develop strategic plans, create policies, and communicate business goals.

Ensure Switch TV operations and procedures are in line with company Mission and Vision.

KEY RESPONSIBILITIES:

• Operational Process Management
  • Owning the topline of the company's P&L and being responsible for creating and executing Group business plan while managing day to day performance execution,
  • Assure holistic commercial mindset and approach through the organization.
  • Developing and implementing growth strategies.
  • Market/competitor intelligence and research.
  • Ensure Compliance & ethics example CA Compliance. Adhere to the guidelines and inform HOD’s and employees accordingly on any new industry guidelines to ensure we are compliant.
  • Customer relationship building among clients both direct and Agency clients, Distributors and Suppliers.
  • Delivering successful roll-out of commercial events and developing strategic partnerships,
  • Collaborating closely with cross-functional teams including Marketing, Legal, Finance, Programming, Production and Broadcast and IT to ensure outstanding customer and seller experience,
  • Being responsible for the structure, competence and efficiency of the Commercial organization,
  • Delivering overall business objectives in line or ahead of targets,
• People Management
  • Manage performance, coach and mentor all department head.
  • Lead and coordinate all department heads.
  • Cascade business strategies and plans to all levels of the company.
  • Develop and establish effective systems and standards of performance for the various departments with the HOD’s.
  • Enhancing the achievement of highest professional and ethical standards in their work.
  • Driving, growing and training your team.
  • Developing strategic and tactical direction for all commercial functions including Key Account Management, Commercial, Planning and Vendor Success,
• Revenue Generation
  • Looks for opportunities to grow the business, whether through partnerships or new initiatives, and work to take advantage of those opportunities.
  • Owning the partner relationship end to end from initial scoping to negotiation and execution,
  • Build up and introduce new revenue streams to the station.
  • Manage advertising sales revenues of Switch TV.
• Distribution
  • Aggressively develop new distribution platforms and intermediaries within these platforms, while striving to maintain existing relationships.
  • Ensure availability of Switch TV on the various platforms.
  • In continuous contact with the Distributors to address any Technical/signal Issues and provide customer care messaging when required.
  • Budgets monitor & evaluate expenditure
  • Create and managing budgets for Switch TV.
  • Manage and Monitor the current budgets and ensure we operate at an optimum with minimum costs.

EXPERIENCE AND COMPETENCES

• Masters degree in a Business related field.
• Minimum 7 years of TV management experience, media owner or media agency side.
• Demonstrated experience in strategy development, people management, sales management, revenue generation, knowledge of distribution platform, brand development, product development, digital & social media marketing.
• Strong and demonstrated strategic thinking skills that would support the growth and profitability of the company.
• Knowledge of Kenyan media market, competition, current TV and digital media consumption trends.
• A creative and out-of-the-box thinker.
• Relationship building and client service capability with agencies and advertisers.
• Broad existing network on executive level among agencies and advertisers.
• Outgoing team player who is ready to work with young and youthful individuals.
• Organizational Skills
• Good communication skills
• Strong analytical skills
• Possesses strong leadership skills
• Strong sales and negotiation skills.
• Strong Marketing Skills both ATL and BTL.
• Organizational and people management skills.
• Strong process management capability.
• Exhibits excellent interpersonal and customer service skills