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  • Posted: Dec 3, 2019
    Deadline: Not specified
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    Ilara Health brings accurate and affordable diagnostics to the 500 million people in Africa who today struggle to access a simple blood test. We distribute low-cost, AI-powered diagnostic devices directly to primary care doctors in peri-urban and rural clinics, where the availability of common diagnostics is very poor. Our proprietary software integrates ...
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    Sales Administrator

    Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?

    Description of role

    Ilara Health is seeking a full-time Sales Administrator to support the growth of our business and drive our outreach to clinics in and around Nairobi. Ilara Health distributes new, high quality diagnostic devices to underserved primary health clinics that struggle to afford even basic equipment. To meet our objectives, we are looking to strengthen our Sales and Operations team with a qualified Sales Administrator. You will assist the VP of Sales with various operational and administrative tasks and simultaneously work on projects that you personally lead and complete.

    Responsibilities

    • Analyze the daily, weekly, monthly sales performance of the business and of individual sales agents - with respect to predetermined objectives
      Calculate the sales agents’ commissions and ensure timely payment
    • Maintain full accountability of all disbursements made out to the sales team with the support of the finance team
    • Coordinate customer installations, while maintaining the agreed SLA with the respective sales agent
    • Coordinate the distribution of marketing collateral to our active sales agents
    • Work with the VP of sales to ensure that the sales agents employment records are kept up to date
    • Maintain a log of customer complaints/queries and ensure their resolution in a timely manner
    • Coordinate the distribution of sales contracts and the timely return of customer contracts
    • Provide reports to different functions as and when requested
    • Support other analytical teams with their reporting when requested
    • Complete bank reconciliation statements

    Qualifications

    • Undergraduate degree in a relevant field with a record of strong academic performance
    • Experience of working in a startup or other fast paced environments
    • Strong communications & organizational skills
    • Strong analytical skills
    • Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description
    • Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends
    • Knowledge of healthcare systems in emerging markets and the challenges they present (e.g. cost constraints, human resource constraints)
    • Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc.
    • Linguistic capabilities: Swahili, and English

    Benefits of working at Ilara Health

    At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests
    Every individual from our interns to the company founders contributes to the success of the company in different ways
    Every team member at Ilara Health has the same drive and excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos
    You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions
    Gross salary range of 40,000 - 60,000 Ksh based on experience

    Method of Application

    Please email Hannes Eckmayr (VP Sales & Co-founder) at hannes@ilarahealth.com​ and we can set up some time to chat!

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