Supply Chain Referent at Medecins Sans Frontieres (MSF)

MAIN RESPONSIBILITIES AND TASKS

Scope of supply chain topics

• Planning & Forecasting.
• Local/international order management.
• Transport and importation.
• Local procurement.
• Logistical stock management/warehousing.
• Mission internal distribution.
• Order and budget calculation.
• Application and update of procedures & guidelines.
• Use & development of management IT tools.
• Organizational set-up at mission level.
• Performance management and continuous improvement.

Field support & monitoring

• Functionally responsible for 3-7 supply chain managers (e.g. in missions of mentioned portfolio).
• Intensive technical support for medical forecasting, order, budget calculation and international order planning & follow-up.
• Addressing of overall progress and issues, and advising towards the Logical, Medical and Financial Coordinators (mission level), and the Logistical, Medical and Financial Advisors (operational cell level).
• Relationship management with European Supply Centers on behalf of missions in portfolio (order and transport operators).
• Promotion/reinforcement of MSF OCBA supply chain management procedures.
• (De-)briefing with Supply Chain Managers, Mission Pharmacists, Logistic, Medical and Financial coordinators and other colleagues involved with mission supply chain management.
• Field visits: 2-3 times/year.

Optimization of MSF OCBA´s supply chain

• Definition of optimization priorities, and leadership of/participation in optimization projects. This as joint effort with other Supply Chain Unit team members and depending on the topic colleagues from other departments (operations, medical, logistical, finance).
• Data based analysis with the aim of identifying improvement potential.

Systems – functional ownership and development (depending on division of tasks between referents)

• Functional ownership of supply chain management IT tools (or representation of OCBA in the case of intersectional tools), and involvement in new developments.

Procedures and training (depending on division of tasks between referents)

• Definition/update of MSF OCBA supply chain management procedures.
• Providing training for persons in charge of managing supply chain in missions.
• Development of trainings regarding supply chain management for MSF OCBA, and collaboration/participation in the development of international supply chain management trainings.
• Organization of Pharm & Supply Week (once per year).

Regional orientation

• Close collaboration with other OCs and referents, to identify synergies mainly in relation to local procurement and importation.
• Relationship management with regional hub KSU in Nairobi.
• Closer participation in regional projects such as the SNEA (Supply Network East Africa).
• Possibility to network with other actors in the region.
• Collaboration with Procurement Advisor based in Nairobi regarding mission specific local & regional procurement issues.

COLLABORATION & COMMUNICATION LINES

• With colleagues in the Supply Chain Unit regarding methodology, managing support regarding entire mission portfolio and supply chain optimization.
• With colleagues from operations regarding field support: Supply Chain Managers, Mission Pharmacists, Medical, Financial and Logistical Co-ordinators (at mission level), Medical, Financial and Logistical Advisors at cell level.
• With colleagues from other functional departments/units (medical, logistical, finance) regarding collaborative topics.
• With Procurement Advisor based in Nairobi regarding procurement matters.
• With European Supply Centre: resolving issues and optimization (mission-specific) with respective order and transport operators in European Supply Centre.
• Intersectional: participation in intersectional platforms, improvement efforts and functional ownership of supply chain management related IT tools.

Education and experience

• Degree in Supply Chain Management, Engineering or similar.
• Minimum 5 years’ experience in supply chain management.
• Experience with people management and coaching.
• Asset: experience in humanitarian sector/MSF.
• Fluent written and spoken English. Additionally, French, Spanish and/or Arab would be an asset.

COMPETENCIES

• Commitment to MSF’s Principles
• Cross-cultural Awareness
• Behavioral Flexibility
• Analytical Thinking
• Strategic Vision
• Results and Quality Orientation
• Service Orientation
• Initiative and Innovation
• Teamwork and Cooperation

Closing date: July 13th, 2022, 23:59