Regional Communications & Knowledge Management Manager at Solidaridad Eastern & Central Africa Expertise Centre (SECAEC)

Organizational position 

The Regional Communications & Knowledge Management Manager will report to the Managing Director. She/he will work closely with the Head of Programmes, regional program teams, regional innovations team (i.e. climate & landscapes, digital innovation, Access to Finance and gender), and quality functions team (including finance & operations HR and PMEL), for alignment to organizational procedures. The Regional Communications & Knowledge Management Manager will also work closely with Solidaridad Network team members. The right candidate will be based in Nairobi, Kenya with regular travel regionally and internationally.

Roles and Responsibilities

• Develop and implement communication and knowledge management action plans that include media outreach and social media content creation for projects
• Conceptualize and develop digital, printed and multimedia communications materials including presentations, press releases, fliers, brochures, posters, web and social media campaigns, infographics, informational videos, and blogs based on insights for projects and according to donor requirements and Solidaridad branding guidelines
• Identify and filter key messages and recommendations from technical projects reports and package for dissemination to different stakeholders.
• Develop news stories and opinion articles, cultivate relationships with journalists, coordinate interviews with project staff organize media participation in field visits and key events.
• Perform writing, editing, and, translating services to the Project teams.
• Develop and maintain contacts with the media and establish a media outlet database for the project.
• Public relations and engagement coordination: engage/network, support the identification of key clients and partners, maintain relevant information on and with them, and engage with projects.
• Build and maintain relationships with key stakeholders in development planning and policymaking.
• Compile, edit and distribute regular newsletters to targeted audiences and update project mailing lists.
• Support the documentation of internal and external meetings and workshops with clients and partners.
• Provide editorial assistance to ECA.
• Learn and share – develop systems to support learning, reflection, and sharing amongst teams, projects and partners.
• Liaise with the Solidaridad Global communication and KM Managers to provide information and materials as needed.
• Work with the other program team to document innovations and knowledge acquired by the program during implementation and use it as part of a learning platform for further improved service delivery;
• Maintain a database of best practices by the program and ensure that they are clearly seen by the audience especially Solidaridad using the various platforms including program websites and social media;
• Contribute to the preparation of project proposals to ensure inclusion of clear communications and uptake strategies, and activities.
• Manage all communications sub-contracts and service providers needed by the office and/or project teams e.g. graphic design firms, videographers, photographers etc.
• Support the update / enhance the knowledge management training materials.

Key Qualifications

• Strong background and experience in development communication or a related field, with at least six years of experience in strategic communications and knowledge management roles
• Demonstrated understanding of knowledge management processes and the development of knowledge management materials
• Attention to detail and excellent writing, proofreading, and communication skills
• Strong understanding of international development programs and ability to work sensitively in complex cross-cultural environments.
• Ability to lead, identify, plan, and execute communications activities and products with minimal supervision.
• Capable of working in a dynamic, inter-cultural and multi-stakeholder setting.
• Able to travel extensively within Eastern and Central Africa and occasional international travel.
• Excellent communication skills with ability to produce professional reports in English language.