Fresh Jobs at Jamii Telecommunications

We’re seeking an experienced business analyst to review and analyze current and proposed business operations, review financial statements, key performance indicators (KPIs) and other key metrics, and consider options for improvement. They will play a key role in driving business improvement and expansion initiatives and providing actionable insights to enhance operational efficiency and customer experience within the organization.

LEAD BUSINESS ANALYST JOB RESPONSIBILITIES

• Gather, document, analyze and prioritize business requirements from stakeholders across various departments including IT, operations, marketing, and customer service.
• Collaborate with various teams to translate business requirements into technical specifications and ensure solutions meet business needs and objectives.
• Conduct thorough data analysis to identify trends, patterns, and insights that drive informed business decisions and support strategic initiatives.
• Develop detailed business cases and to justify investment in new projects, products, or systems (through various analysis methods).
• Facilitate workshops, interviews, and meetings to gather requirements, discuss project progress, and resolve issues as they arise.
• Create clear and concise documentation, including business requirements documents, functional specifications, process flows, and other necessary analysis documentation.
• Develop, maintain and update relevant business metric reports.
• Assist in the planning, implementation, and monitoring of projects, ensuring adherence to timelines, budgets, and quality standards.
• Perform system and product readiness testing, and post-implementation reviews to validate solutions and ensure they meet requirements.
• Continuously monitor industry trends, technological advancements, and regulatory changes affecting the Telecommunications sector to identify opportunities for innovation and improvement.

QUALIFICATIONS FOR LEAD BUSINESS ANALYST JOB

• Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
• 5 years proven experience as a Business Analyst or similar role in the telecommunications industry, with a strong understanding of telecom systems, services, and market dynamics or In consultancy.
• Proven experience of business case and business model development and analysis (familiarity with Design Thinking, business model canvas and value proposition canvas among other development and analysis methods).
• Experience with data analysis tools and techniques to extract and manipulate data for reporting and analysis.
• Strong communication skills, both verbal and written, with the ability to effectively interact with stakeholders at all levels of the organization.
• Experience with product management and project management tools is preferred.
• Professional Certification in Business Analysis or Project Management is a plus.

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We’re seeking an experienced software developer who will be responsible for building software by writing code, as well as modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. They will also be involved in directing system testing and validation procedures, as well as working with departments on technical issues including software system design and maintenance.

SOFTWARE DEVELOPER JOB RESPONSIBILITIES

• Collaborate with team members to determine best practices and client requirements for software
• Develop intuitive software that meets and exceeds the needs of the company
• Professionally maintain all software and create updates regularly to address customer and company concerns
• Analyze and test programs and products before formal launch
• Troubleshoot coding problems quickly and efficiently to ensure a productive workplace
• Ensure software security by developing programs to actively monitor the sharing of private information
• Actively seek ways to improve business software processes and interactions
• Aid and support the coaching and training of other team members to ensure all employees are confident in the use of software applications

QUALIFICATIONS FOR SOFTWARE DEVELOPER JOB

• A bachelor’s degree in computer science is preferable
• At least 3 years’ experience in software development is mandatory
• A functional understanding of common frameworks such as Java, Python, PHP, etc.
• Knowledge of CSS, HTML and JavaScript is essential
• Software development certifications is desirable
• Ability to communicate and collaborate with both internal clients and others on the creative team is essential
• Ability to think and problem-solve innovatively is a must