Job Openings at Aga Khan Development Network (AKDN)

KEY RESPONSIBILITIES

• To provide advice and assistance to the debtors’ manager in debt collection, by, mail, telephone or in person.
• Deal with routine correspondence with regard to any collection or recovery issue.
• Prepare refunds and write-offs including journals and credit notes and pass these to the appropriate Senior Officer for authorization
• Liaise with outside Debt Collection Agencies
• Downloading and reconciliation of accounts and sending them to clients
• Identify and notify clients of due accounts by mail, telephone, or personal visits in order to solicit payment
• Identify and monitor overdue accounts (accounts with 90 days and over) giving them priority and more attention,
• Record information about financial status of customers and status of collection efforts and perform various administrative functions for assigned accounts, such as recording address changes and key contact persons
• Review of reconciliations and accounts rejects status
• Department cost consciousness.
• Participate in Department’s Inventory control and Counts exercises
• Actively participate in the hospital’s quality and customer care initiatives as per institutional policy and framework and as may be called upon.
• To ensure delivery of cost-effective services
• To deliver quality services in the operations
• To deliver customer service excellence

The requirements

REQUIREMENTS

• Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
• Certificate in Debt/Credit Management an added advantage
• Proficiency in Ms Excel
• High negotiation and debt collection skills
• Good customer service skills
• A minimum of 2 years’ experience in Debt management

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KEY RESPONSIBILITIES

• Focus on the areas of bills coverage both for corporate clients and Cash patients
• Carry out a range of duties including contacting clients by email, letter, phone and other means to follow up on letters of undertakings and payments.
• Admissions are checked, bills secured in the right corporate accounts and right amount of cash deposits are collected based on words.
• SHA notification is done and rebate captured in the bill.
• Provides accurate information to both Internal and External clients
• Communication with our clients ensuring quality care and teamwork
• Discharge of patients while striving to reduce the waiting time and ensuring the rebated amount is reflected in the bill.
• Final bill printed with all charges including doctors’ fees and biometrics captured as per the corporate’s requirements.
• Both Preauthorization and Claim forms are signed by the Patient before clearance is done.
• Avoid rejections from the corporate clients and bad debts
• Prepare invoices for dispatch to finance.
• Ensure standard and smooth flow of the process and procedures as per departmental policies.
• Deliver quality services in the Hospital.
• Maintain standard and smooth flow of the process and procedures as per departmental policies.
• Delivery customer service excellence

The requirements

• Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
• Diploma in Business Management and Credit Management
• IT Related experience
• A minimum of 2 years’ experience in Debt management

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The Vice-Provost will lead institutional initiatives and academic development to advance pedagogy in the classroom for students and faculty, support faculty educational development, and foster a culture of action-oriented innovation and continuous improvement in dynamic times.

Working collaboratively with academic leaders, instructors, and support staff, the successful candidate will enhance the student learning experience through the implementation of high-impact educational practices, reward and recognition of teaching, drive initiatives that enhance the scholarship of teaching and learning and through quality enhancement efforts transform AKU as the university of choice for the next generation of learners in East Africa and Pakistan with a particular emphasis on leveraging digital technologies including the ethical integration of AI in Education.

The requirements

• A doctoral degree with credentials that qualify them for a tenured appointment at the rank of full Professor or Teaching Professor.
• Proven leadership experience in advancing teaching and learning priorities at an institutional level.  
• The ability to engage a broad range of stakeholders, including students, faculty, researchers, and the wider community to support transformative and impactful pedagogical innovation,
• The capacity to operationalize new initiatives with clear direction and outcomes. 
• Highly accomplished at both recognizing, inspiring and managing change, with a demonstrated commitment to using evidence-based approaches to guide transformation in higher education teaching and learning.
• A strong commitment to wellbeing, employee engagement & belonging along with expertise in instructional innovation and learning assessment.

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This leadership role will be pivotal in advancing the Cancer Centre’s goals as well as ensuring a robust clinical trials program, a platform of peer reviewed grants, and alignment with institutional objectives.
This position will drive initiatives that enhance cancer research, clinical trials, cancer awareness, cancer prevention & control, cancer education, partnerships and community outreach. This is a full-time position to be based in Nairobi, Kenya.

The requirements

• A MD/PhD in a healthcare related field with at least 5 years of experience in leadership in a clinical research environment; or
• A Bachelor or Master’s degree in a clinical or health related field with at least 10 years of experience in strategic management in the area of clinical operations, clinical research, and clinical trials;
• Ideally over 5 years experience as a principle investigator leading a clinical trials program;
• Proven experience in strategic planning, administration, and operations management in a clinical research environment in academia or pharma;
• Strong financial acumen and experience with budget management;
• Demonstrated ability to lead and manage large, multidisciplinary teams;
• Excellent communication, negotiation, and relationship-building skills;
• Knowledge of oncology care, clinical research, and clinical trial operations would be an advantage.