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Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communications technolo...
Role Purpose: The Manager Enterprise Technical Support Help Desk will be responsible for timely management and resolution of escalated cases.
Also provide leadership, guidance and support to assigned support engineers within the Enterprise Technical Support team and responsible for reviewing support engineers performance and ensuring that set standards, policies and procedures are followed to achieve business and sectional objectives.
Key Duties and Responsibilities
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