Senior Technical Officer - Continuous Quality Improvement (CQI) at FHI360 NGO

Description:

The primary function of this position is to facilitate the implementation of the KQMH in project-supported health facilities and sites. The Technical Officer, CQI, will be responsible for making available all relevant current National Guidelines, Policies and Standards of service delivery in HIV prevention, care and treatment, including PMTCT, pediatric and adolescent care to service delivery teams and providers and facilitating their translation to implementation interventions that are supported by the project. Working in close collaboration with the Sub – County Health Management Teams, the Project M&E staff, and other Senior Technical Officers, the STO CQI will facilitate the functions of the sub-county and facility quality improvement teams (QITs) to adapt and monitor indicator dashboards, develop and implement continuous quality improvement plans. The STO CQI will participate in activities providing capacity building and mentorship to facility and site teams in the analysis of performance, interpretation of results and dissemination of service delivery improvement data and information.Recruitment is contingent upon successful award.

Job Summary / Responsibilities:

• Translating the project-supported package of service delivery interventions into service-level standards or operating procedures consistent with national guidelines and policies
• Review, analysis and assessment of service delivery data and reports for compliance with set quality standards
• Provision of direct technical assistance and mentoring to quality teams and service delivery providers offering service interventions using evidence from analyzed service delivery data
• Identification of quality areas in need of performance improvement and supporting the implementation of the models for change
• On-site visits to support data abstraction and analysis to selected supported facilities to provide on-going technical assistance.
• Review of monthly/quarterly reports from supported health facilities and sites and providing immediate technical guidance and recommendations related to tracked indicators and outcomes.
• Mentoring facility CQI teams to build local capacity for CQI implementation and analysis and interpretation of results of implemented actions.
• Assisting the facility CQI teams to abstract data after every improvement cycle to analyze the findings and recommend subsequent measures necessary to achieve set objectives.
• Participating in the dissemination of results to the facility management and quality teams and facilitating the facility-wide adoption of CQI practices across key service delivery interventions.
• Recommend and support the skills and knowledge update training to service providers in conjunction with the outreach mentorship and supervision teams.
• Performs any other duties as assigned by the Director of Clinical Services.

Qualifications:

• Ability to meet deadlines, be self-motivated and function optimally with minimal supervision.
• Demonstrated creativity and innovativeness in adapting to challenging work environments.
• Constructive and productive team player with good communication skills.
• Ready to travel frequently to undertake field visits, accompany field teams and possess the ability to communicate well in diverse cultural settings.

MINUMUM REQUIREMENT STANDARDS:

• Bachelor’s degree in Nursing or public health with 7-9 years’ work experience or Masters degree in related field with 5-7 years’ work experience or Higher Diploma in Clinical Medicine from a recognized institution and registered with the Clinical Officers Council with 9-11 years’ work experience.
• At least 3 years of clinical current hands-on experience of providing integrated HIV/AIDS services to diverse patients in a large program-linked facility or very busy clinical practice.
• Completed training in Quality Improvement models and participated in quality improvement projects for clinical interventions.
• Computer literate and competent in the use of ICT resources.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.