Training Coordinator at Kenya Red Cross Society

Reporting to: Administration officer

JOB SUMMARY

Reporting to the Administration Officer, the Training Coordinator is responsible for managing, designing, developing, coordinating and conducting all training programs.

DUTIES AND RESPONSIBILITIES

• Map out annual training plans for the clients and staff based on their needs.
• Design and develop training programs (outsourced and/or in-house)
• Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
• Use known education principles and stay up-to-date on new training methods and techniques
• Design, prepare and order educational aids and materials
• Assess instructional effectiveness and determine the impact of training on clients skills
• Gather feedback from trainers and trainees after each educational session
• Partner with internal stakeholders and liaise with experts regarding instructional design
• Maintain updated curriculum database and training records
• Host train-the-trainer sessions for internal subject matter experts
• Manage and maintain in-house training facilities and equipment
• Research and recommend new training methods
• Any other duties as assigned by the immediate supervisor

MINIMUM QUALIFICATIONS

• Bachelors’ degree in Education, Training, HR or related field
• Two (2)’ years’ experience as a Training Coordinator, Trainer, Training Facilitator or similar role

DESIRED COMPETENCIES

• Hands-on experience coordinating multiple training events in a corporate setting
• Extensive knowledge of instructional design theory and implementation
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiarity with traditional and modern job training methods and techniques
• Experience with e-learning platforms
• Advanced organizational skills with the ability to handle multiple assignments
• Flexibility and adaptability.
• A strong sense of ethics including the ability to appropriately handle confidential information.
• Excellent (written and oral) communication and excellent interpersonal skills with an attention to detail.
• Ability to effectively handle and manage interpersonal conflict.
• Good analytical and problem-solving skills.
• Integrity, emotional intelligence and objectivity.
• Be highly respectful towards all KRCS staff and stakeholders.
• Possess cultural awareness and sensitivity.
• Demonstrated proficiency in computer applications such as word processing, spreadsheets, database, email and utilization of the internet