Knowledge Management Lead at ICT Authority

Processes Grade: ICTA 5

Direct Reports: -Library and documentation officer – Library and Documentation

Responsible for: Oversees ICT knowledge management and best practice frameworks to guide the efficient and effective implementation of ICT projects.

Key Tasks

• Ensure that all systems documentation, cases and learning from projects carried out at ICTA are properly documented and disseminated
• Review, analyse and evaluate ICT and user needs for the design, development and implementation of social statistical data processing, presentation and dissemination of statistical information
• Participate in preparing user requirements and other technical specifications
• Prepare, update and maintains a documentation framework for ICTA ICT projects
• Document the successes and failures of each project through a knowledge management framework
• Perform any other duties as may be assigned from time to time.

Job Qualifications

• Bachelor’s degree in Information Science or related degree
• A minimum of seven years’ relevant experience
• Experience in planning, establishing, and directing a wide range of learning and knowledge-sharing activities that support and advance collaboration, learning, use and adaptation of both evidence-based and experiential knowledge
• Experience in assessing knowledge-sharing needs and identifying appropriate dissemination and learning activities and programs that promote ICT priorities

Personal skills and attributes required

• Demonstrated leadership and strong interpersonal skills
• Strong writing and oral presentation skills
• Highly motivated, responsible, self-directed, resourceful and flexible
• Creativity and Innovation
• Able to manage work load and meet deadlines