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  • Sales Account Relationship Manager at Safaricom Kenya

  • Posted on: 8 November, 2019 Deadline: Not Specified
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  • At Safaricom, our evolution has been driven by the spirit of innovation. We can provide you with multiple opportunities to innovate and solve real-world, complex technical and business problems as you join us on our journey. We strive to have various career opportunities available for undergraduates.

    Sales Account Relationship Manager


    We are pleased to announce the following vacancy in the Enterprise Sales & Retention – Large Enterprise and Public Sector  within the Enterprise Business Unit Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Detailed Description

    Reporting to the Sector Manager – Enterprise Sales & Retention – Corporate & Public, the position holder will develop and manage relationships and service experience among Financial Services and Insurance (FSI) Organizations to ensure growth, profitability and retention.

    Job Requirement

    • To identify growth, upselling and cross-selling opportunities within FSI Sector i.e. Banking, Micro-Finance, Sacco’s and Insurance Organizations
    • Develop Strategic plans for Account/ Relationship engagement and ensure implementation of tactical plans including pipeline management
    • Develop strong relationships at CXO level within the Target Market List (TML) and wider Buying Centers to understand mid-to-long term Organizations objectives.
    • Drive identification and adoption of relevant segment propositions
    • Formulate Account Development Plans, Opportunity Roadmaps and Pipeline Management for sales cycle
    • To effectively manage the existing and new accounts through improved customer experience by managing end to end process and ensure compliance to service agreement requirements
    • Develop and execute customer ring fencing strategies in FSI Vertical
    • To respond to enterprise customer related issues so as to provide consistent quality of service and get excellent customer rating
    • To prepare weekly and monthly reports on Sales Performance and Market Insights from day to day engagements.


    Job Requirements

    • Degree in Commerce/ ICT or Business related;
    • Sales experience of 4-5 years preferably managing in a B2G or B2B environment;
    • Knowledge/ Work experience in ICT and Financial Sector will be an added advantage;
    • Strong relationship building skills, preferably from a major blue chip company;
    • Drive identification and adoption of relevant segment propositions

    Method of Application

    Use the link(s) below to apply on company website.

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