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  • Posted: Nov 8, 2019
    Deadline: Not specified
  • Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company

    Sales Account Relationship Manager

    We are pleased to announce the following vacancy in the Enterprise Sales & Retention – Large Enterprise and Public Sector  within the Enterprise Business Unit Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Detailed Description

    Reporting to the Sector Manager – Enterprise Sales & Retention – Corporate & Public, the position holder will develop and manage relationships and service experience among Financial Services and Insurance (FSI) Organizations to ensure growth, profitability and retention.

    Job Requirement

    • To identify growth, upselling and cross-selling opportunities within FSI Sector i.e. Banking, Micro-Finance, Sacco’s and Insurance Organizations
    • Develop Strategic plans for Account/ Relationship engagement and ensure implementation of tactical plans including pipeline management
    • Develop strong relationships at CXO level within the Target Market List (TML) and wider Buying Centers to understand mid-to-long term Organizations objectives.
    • Drive identification and adoption of relevant segment propositions
    • Formulate Account Development Plans, Opportunity Roadmaps and Pipeline Management for sales cycle
    • To effectively manage the existing and new accounts through improved customer experience by managing end to end process and ensure compliance to service agreement requirements
    • Develop and execute customer ring fencing strategies in FSI Vertical
    • To respond to enterprise customer related issues so as to provide consistent quality of service and get excellent customer rating
    • To prepare weekly and monthly reports on Sales Performance and Market Insights from day to day engagements.


    Job Requirements

    • Degree in Commerce/ ICT or Business related;
    • Sales experience of 4-5 years preferably managing in a B2G or B2B environment;
    • Knowledge/ Work experience in ICT and Financial Sector will be an added advantage;
    • Strong relationship building skills, preferably from a major blue chip company;
    • Drive identification and adoption of relevant segment propositions

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on to apply
  • Send your application

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