Business Process Outsourcing - Senior at PKF firms

Main Duties and Responsibilities:

The duties and responsibilities are as follows:

• Ensuring timely completion of BPO work and submission of reports to the manager/partner
• Overseeing compliance with generally accepted accounting principles
• Drafting management letter comments on findings identified during the fieldwork
• Analyzing potential risks and developing measures to reduce them
• Optimizing the BPO SOPs to increase compliance and efficiency
• Preparing reports to the Manager/Partner
• Developing and managing the team of junior BPO staff
• Assigning duties and tasks to the junior staff and interns
• Reviewing and reporting the performance of the junior staff
• Working as an effective team member to successfully complete engagements including:
• Assisting with engagement administration including implementing BPO SOPs and budgets as well as preparing engagement letters
• Working closely with the manager/Partner in executing work schedules
• Researching and analyzing BPO-related issues
• Perform any other duties as may be assigned from time to time by the manager/partner.

Key Result Areas:

The jobholder’s accountability areas are as follows;

• Effective and timely execution of end-to-end BPO processes
• Timely production of relevant BPO reports for internal use and client use
• Successful management of assigned client engagements simultaneously
• Successful maintenance of professional relationships
• Effective contribution to the department’s business development initiatives
• Effective management of the assigned team

Qualifications:

• CPA K qualified or ACCA qualified or part qualified.
• In good standing with these bodies – certificate required