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  • Posted: Mar 25, 2023
    Deadline: Mar 30, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice ...
    Read more about this company


    Customer Service/ Billing Executive- Locum

    Job Requirements

    • Bachelor's Degree in Communication, Public Relations, Marketing or any related course.
    • 1 Year experience in billing would be an added advantage.
    • Attained a C+ or higher in your KCSE
    • Proficient in Microsoft Office.
    • Valid Good conduct certificate.

     Competencies and Skills Required

    • Excellent communication and presentation skills.  
    • Accounts reconciliation, receivable and payment processing
    • Attention to detail.
    • Time management and analytical thinking.
    • Risk analysis.
    • Customer service.
    • Enthusiasm and Reliability
    • Ability to multi-task.
    • Vibrant and people oriented
    • Ability to work under pressure



    • Managing medical billing for patients, updating patient information, generating invoices, and processing payments.
    • Keep an accurate record of client accounts and outstanding balances.
    • Validate debit accounts to ensure the credibility of payments.
    • Issue receipts for received payments
    • Securely handle client data and payment information
    • Provide regular, accurate reports of billing data
    • Maintaining a positive, empathetic and professional attitude toward customers at all times
    • Communicating with customers through various channels.
    • Vast product knowledge.
    • Ensure efficiency of the customer service process.
    • Ensure customer satisfaction through the provision of professional customer support.
    • Develops and maintains strong relationships with customers by providing support, information, and guidance
    • Provides excellent customer service by responding promptly to customer inquiries, questions, acknowledging concerns and resolving complaints.
    • Maintain a high profile in the day to day operations.
    • Answer all incoming calls and redirect them or keep messages.
    • Performs other related duties as assigned.

    Method of Application

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

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