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Customer Care Jobs in Kenya

      • Voice Branch Officer at Standard Bank Group

      • Job Description A 24/7 inbound and outbound Voice Branch role tasked with timely response, resolution of customer queries and complaints raised by clients via telephone, email and social media as w
        • 03 May
      • Teller - Malindi Branch at Standard Bank Group

      • Job Description To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that deman
        • 03 May
      • Customer Service Representative at Poa Internet

      • Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Re
        • 16 May
      • Call Center Agent at Path Care Kenya

      • RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scripts when addressing various topics. Identify customers' needs, clarify information, and
        • 18 May
      • Customer Service Assistant at Tenwek Hospital

      • Job summary:  To provide conducive atmosphere and contribute to the smooth running of the unit by facilitating communication between healthcare professionals, staff and patients as well as
        • 17 May
      • Junior Customer Success Manager APAC at Canonical

      • This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of n
        • 17 May
      • Sales Pre Qualification Associate at Peach Cars KE

      • Job Description The Sales Pre Qualification Associate is responsible for inbound and outbound communication to customers, directing customers to the appropriate team, resolving customer problems,
        • 17 May
      • Intern at MNC Consulting Group Limited

      • Our client in the beauty industry is looking for an intern who have been in the food and beverage industry. You should have receptionist skills such as good customer service, good communication ski
        • 16 May
      • Customer Service Executive (PC) at Kenchic Limited

      • About Role The role holder will deliver Simple, memorable, and efficient customer experience by efficiently managing customer orders from initiation to fulfillment. The role is pivotal in maintaini
        • 16 May
      • Client Experience Manager at Savannah Healthcare

      • S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER Purpose of the Job: Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards
        • 15 May
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.