In this role, you'll collect and analyze customer feedback from various touchpoints, handle escalated complaints from branches and departments, and perform CRM data audits to ensure dat
About the Role:
The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while
Requirements:
Bachelor's degree in any field
Previous experience in Customer Service is an added advantage
Customer Relationship Management
Social medial/digital knowledge Skills
Exc
Job Overview:
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will play a pivotal role in ensuring exceptional pati
Job Summary:
We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tas
As a Customer Success Account Manager (CSAM), you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our Customer Succes
Job Purpose:
To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strate
Answering any questions guests might have about the reservation process.
Reporting all incoming bookings and reservations on Booking.com & Airbnb platforms.
Sorting out any issues tha
Key Responsibilities
Meeting or exceeding your sales goals by successfully pitching the company products to customers
Helping customers to retrieve the necessary documents to meet the criteria
WHAT YOU WILL DO:
Answer incoming calls and respond to customer’s emails
Enter customer information into MOGO IT system
Organize outbound calls and customer’s emails. Generating
Responsibility
Provide Facilities team members support regularly
Ad-hoc tasks for the senior executives including diary management, reporting and expense management
Organizing internal event
Requirement
Must be a born again, mature Christian.
Degree in Business Administration or any other related course.
Effective timely management of office correspondance (Letters, gene
Job Description
Prime Function:
Provide quick and friendly service to callers and direct calls to the appropriate departments.
Ensure speedy and courteous answering of incoming telephone ca
Job Summary:
We are seeking a dynamic and highly skilled Customer Relations Manager with a strong background in architecture and interior design. The ideal candidate will be responsible for mana
Description
30 call center interns are needed as we have onboarded 3 new clients and the load will be shared 1st of May.
Duties & Responsibilities
Making outbound bound calls and
Jocham Hospital in Mombasa is seeking a skilled and professional Radiographer to join our diagnostic imaging team. The successful candidate will be responsible for operating radiographic equipment,
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda,
JOB PURPOSE :
To build connections on behalf of the company. To call existing customers and ensure their satisfaction. To attend to any concerns, network within the industry to identify potential c
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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