The Customer Engagement Officer role will focus on developing and managing relationships with our customers. The officer will be responsible for all aspects of our customer relationships – from customer acquisition to marketing new product lines to account managem[...] Date Posted: 19 Feb 2018
The purpose of the position is to bring glory to God by giving excellent compassionate health care to patients at the ENT clinic reception in AIC Kijabe Hospital.
Minimum CPA Part 2
At least 3 years’ experience in a similar position
Good commu[...] Date Posted: 19 Feb 2018
Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Customer Service in imports and exports position for one of our clients.
Roles & Responibilities
Drive success of Availability & Freshness
Build Relationship and trust with t[...] Date Posted: 14 Feb 2018
Drives communication around forecasting & scheduling and production facilities to optimally manage customer demand.
Supports field sales representatives in achieving superior customer satisfaction for maximum growth and execution of Global Custom[...] Date Posted: 12 Feb 2018
In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meeting in order to achieve optimal customer satisfaction and achieve[...] Date Posted: 08 Feb 2018
The main responsibility of the cashier is to operate the cash register to handle payments for the services rendered.
Responsibilities and duties
Operate cash machines and POS to customers’ bills
Check bills to see if the correct amount has be[...] Date Posted: 06 Feb 2018
One of our clients, Advertising Company based in Nairobi wants to fill the below position.
Answers telephones and directs the caller to the appropriate associate.
Greets and directs visitors to the company.
Provides callers with information such a[...] Date Posted: 05 Feb 2018
Our client, based in Nairobi, is seeking to recruit an energetic, passionate and result oriented individual to fill the following position:
The Customer Care Shift Manager is responsible for organizing, expediting and coordinating flow of work with customer care agents[...] Date Posted: 05 Feb 2018
Certificate in Health Records and Information Technology preferably from KMTC.
At least 2 years of relevant experience.
Good Communication skills.
Duties and responsibilities:
Registration of patients and generation of[...] Date Posted: 02 Feb 2018
Care Managing incoming calls from clients, troubleshooting problems, providing information and maintaining logs in the database.
At least a diploma in journalism, mass media production, or a business related course.
Proficient in comp[...] Date Posted: 02 Feb 2018
We are looking for an English speaking Credit Controller based in our Nairobi Office.
A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com BV by being a main point of co[...] Date Posted: 01 Feb 2018
A visible role where you will provide consistent, high quality customer service and operations end to end for Customers.You will be the first point of contact for the designated set of Customers and will be responsible for booking, resolution of service issues[...] Date Posted: 01 Feb 2018
This role is to Lead Operations in delivering one of our Global Managed Service accounts in Kenya, leading delivery excellence and improving the delivery to best in class in Managed Service. With a combination of multivendor technologies, delivery teams[...] Date Posted: 01 Feb 2018
Reporting to the Customer Service Manager, the Call Centre Shift Supervisor will be responsible for supervising the call center, to deliver high performance results and install practices to increase the current performance of the team. S/he must be able to work in a hig[...] Date Posted: 31 Jan 2018
The Customer Care Shift Manager is responsible for organizing, expediting and coordinating flow of work with customer care agents, monitor the performance of the team, organize work between customer care agents in the shift and ensure that targets are met. S/he must be[...] Date Posted: 31 Jan 2018
Reporting to the Customer Service Manager, the Customer Care Quality Assurance agent will be responsible for evaluating accuracy and quality of customer care team across various platforms – call center, emails, social media and online chat.
The QA will monitor in[...] Date Posted: 31 Jan 2018
Processing new sales leads
Managing the correspondence between the sales team and their clients
Monitoring customer accounts
Cold calling customers and following up
Scheduling meetings between sale representatives and customers
Maintaining all qu[...] Date Posted: 30 Jan 2018
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