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Customer Care Jobs in Kenya

      • Senior Customer Success Executive at Infobip

      • Job Description The Senior Customer Success Executive is an individual contributor role responsible for handling Infobip’s top customers on regional and global level. The purpose of this role
        • 26 February
      • Customer Solution Representative, Kenya at Exinity

      • We are looking for people who are passionate about making a strong contribution to Exinity Group’s growth in the southern region of Nigeria to join our team. The Customer Solutions Representativ
        • 26 February
      • Client Onboarding Analyst at Citi

      • Overview Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions
        • 25 February
      • Client Onboarding Rep at Citi

      • Responsibilities The Client Onboard Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to
        • 25 February
      • Senior Customer Success Executive at Infobip

      • The Senior Customer Success Executive is an individual contributor role responsible for handling Infobip’s top customers on regional and global level. The purpose of this role is to be the trust
        • 19 February
      • Student Recruitment Manager at Navitas

      • About the role The Student Recruitment Manager plays a significant role in driving sales growth and achieving student recruitment targets in their region on behalf of Univeristy Partnerships E
        • 18 February
      • Lead - Enterprise Customer Experience at Airtel

      • Job Purpose: Driving outstanding customer experience for Enterprise Products and Services by delivering seamless user experience, creating competitive advantage for all country operations in Africa
        • 11 February
      • Customer Experience Agent at Maersk Line

      • Oversee and coordinate operations activities ensuring service excellence and customer satisfaction while ensuring compliance with our internal processes and the Government’s statutory regulation
        • 11 February
      • Front Office at Nairobi Garage

      • Start Date: Immediate / 1 month Remuneration: Based on experienceDeadline: Rolling Applications Position: Permanent  The Front Office role was one of the most important roles in Nairobi
        • 11 February
      • Customer Support Agent. at Influx

      • Duties You’ll be tasked with answering customer questions. You’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are strugg
        • 09 February
      • Knowledge Manager - Delivery at Exinity

      • Description The Job: Are you a bright, energetic and curious type, who wants to make a difference in this world? Are you passionate about playbooks and want to write everything down? As the Deli
        • 08 February
      • Telesales Representative at Wowzi

      • Job Opportunity We are looking for well-spoken Telesales Representatives to be responsible for soliciting sales over the telephone, virtual means of communication. The Telesales Representative'
        • 05 February
      • Customer Project Manager at Ericsson

      • As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to l
        • 05 February
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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