• Customer Care Jobs in Kenya   (Page 1)

• Front Office Manager - (in English) at Kempinski Hotels

  
  Reporting to the Director of Operations/General Manager, the Front Office Manager will be responsible for the operations of the Reception, Concierge, PABX, Business Centre ensuring the highest standards of service in accordance with the operating procedures and Kempin[...]
  Date Posted: 18 Nov 2019

• Front Desk Agent at Kempinski Hotels

  
  Job Details The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Kempinski Experience Assessment (KEA)standards. At all times, he/she must display a profess[...]
  Date Posted: 13 Nov 2019

• Guest Service Center Agent at Kempinski Hotels

  
  Reporting to the telephone supervisor,the incumbent will be responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Kempinski, ensure that LQA (Leading Quality Assurance) audit results a[...]
  Date Posted: 13 Nov 2019

• Receptionist at Arklinn Offices

  
  Details: We are looking to fill in a temporary receptionist position at our office. The ideal employee will be able to demonstrate that they have the necessary administrative, technical skills, experience and competence to immediately add value to the work of the Comp[...]
  Date Posted: 12 Nov 2019

• Senior Customer Experience (CX) Cloud Sales Rep at Oracle

  
  Preferred QualificationsCustomer Experience (CX) - SAAS Applications Sales Representative – KenyaIndustry: FSI and CMUT GOAL: To develop and maintain the long-term relationship between Oracle and designated customers to support Applications Cloud/SaaS revenue gr[...]
  Date Posted: 12 Nov 2019

• Customer Success Manager at Infobip

  
  Job Description Why is this role important at Infobip? In less than 10 years, we have rapidly grown from three brave founders into international IT company. To achieve our mission of reaching every mobile user on the planet, it is essential to continue nurturing g[...]
  Date Posted: 08 Nov 2019

• Head of Customer Insights & Product Development at Moko Home and Living

  
  WHAT YOU’LL DO As the Head of Customer Insights & Product Development, you will be the ideator and custodian of the customer experience journey, to ensure that each customer is wow-ed every time they interact with us. You will be the eyes and voice of our use[...]
  Date Posted: 07 Nov 2019

• Customer Care Rep at Power Governors Limited

  
  Job Ref: HR-PGL-11/05-2019 Key Areas of Responsibility Ensure provision of quality service to customers Participate in implementing customer care policies and standards Participate in developing guidelines and standards for improving customer handling programs Re[...]
  Date Posted: 06 Nov 2019

• Customer Experience Specialist at SWVL

  
  The Customer Experience Specialist is responsible for shaping the experience of customers who interact with SWVL’s transportation platform across all touchpoints; delivering an excellent experience for every interaction we have and doing this in the most efficient[...]
  Date Posted: 04 Nov 2019

• Head of Experience at SWVL

  
  Job Details The Head of Experience is responsible for shaping the experience of customers and captains who interact with SWVL’s transportation platform across all touch-points; delivering an excellent experience for every interaction we have and doing this in the[...]
  Date Posted: 04 Nov 2019

• Customer Success Specialist at Kubicle

  
  Summary of Duties: Configure, implement, and demonstrate Kubicle’s e-learning solution to a wide range of new and existing enterprise clients. Motivate clients to move effectively through the various stages of implementation, in order to ensure all aspects of[...]
  Date Posted: 31 Oct 2019

• Senior Manager.Contact Centre at Kenya Airways

  
  The ideal candidate will be tasked with driving an agile approach in contact centre strategy and actions that will transform Kenya Airways contact centre into a reputable 24-hour operation offering sustainable delightful sales and servicing functions across the globe to[...]
  Date Posted: 31 Oct 2019

• Customer Service Officer/Admin at Alternate Doors

  
  Job Description Our Client is currently looking to hire a Customer Service Officer / Admin. Goal – To manage customer relationship in a manner that guarantees customer retention and growth Qualifications Degree in hospitality management 5 years experience in[...]
  Date Posted: 30 Oct 2019

• Customer Success Implementation Specialist at Trackforce

  
  Job Description The Implementation Specialist is responsible for training, “Best Practice” coaching, and implementation processes for all Trackforce customers. You will communicate and collaborate with Trackforce Sales, Support, and Product teams to ensure[...]
  Date Posted: 30 Oct 2019

• Full time opportunities students & recent graduates: Customer Facing Technologies at Micro...

  
  Job Details Are you insatiably curious? Do you collaborate well with others, knowing that better solutions come from working together? Are you motivated every day to empower others to achieve more through technology and innovation?If yes - Our Graduate Experience is de[...]
  Date Posted: 30 Oct 2019

• Customer Service Representative (4 months Contract) at Diageo

  
  Job Description :Diageo Enterprise Operations is part of the Diageo Business Service Organization that is a global multi-functional business that provides shared service offering across DIAGEO globally. It provides services in the scope of Order to Cash, Source to Pay,[...]
  Date Posted: 25 Oct 2019

• Call Centre Manager at Bliss Healthcare

  
  Job Description Reporting Supervisor- Director KEY ACCOUNTABILITIES Congestion Free Access to Customers to the Call Centers Monitor and communicate with Call Centers on Traffic Flow and Impact analysis shift management at partner location. Reduction in repeat c[...]
  Date Posted: 23 Oct 2019

• Receptionist at Jaqanaz Resort

  
  Jaqanaz Resort Narumoru is recruiting in the following position: Reporting to the Front Office Supervisor this position will deliver a friendly, efficient customer service and create a warm and welcoming atmosphere for all Jaqanaz Resort guests, with the key aim of ret[...]
  Date Posted: 22 Oct 2019
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