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Customer Care Jobs in Kenya

      • Customer Experience Manager at Greenspoon Kenya

      • Role Description / Responsibilities The Customer Experience is the end responsible for all customer operations. The main areas are: Customer Issue Handling: For every issue we have you come u
        • 19 May
      • Customer Service Agent at G4S

      • About the job Reporting to the Team Leader – Customer Service, the Customer Service Agent is responsible for attending to and ensuring effective and prompt handling of customer’s inquir
        • 17 May
      • Customer Service Officer at Old Mutual Kenya

      • Job Description KEY TASKS AND RESPONSIBILITIES Enforce underwriting controls Ensure compliance with underwriting guidelines Debiting of premiums and processing of policy documents within
        • 17 May
      • Receptionist at Peoplelink Consultants Ltd

      • Qualifications & skills Degree or diploma from a recognized university on a receptionist related course. Minimum of 1-year proven work experience as a Receptionist, Front Office Representa
        • 16 May
      • Senior CX Agent at Maersk Line

      • Key Responsibilities: Maintain close contact with assigned key clients and respond to any queries arising in service delivery Maintain close contact with our field operations to ensure excelle
        • 13 May
      • Call Center Agents at HCS Africa

      • Responsibilities Monitor, anticipate and manage the live operation to ensure a great user experience. Manage real-time fleet capacity. Lead the communication with the fleet for ongoing order
        • 13 May
      • Phone Returns Officer at M-Kopa Solar

      • We’re looking for a Phone Returns Officer for Kenya within the Retail Department who’s resourceful, organized, and proactive about getting things done. This position's main objective w
        • 13 May
      • Call Center Associate at Turaco

      • About the role The Call Center Associate will report to the call center team leader/captain. This role is the direct contact between Turaco and its customers. The call center associate will speak w
        • 12 May
      • Head of Customer Support at Bolt

      • Bolt is looking for a Head of Customer Support. This is a senior lead working globally with customers, employees and business stakeholders to deliver great experiences that attract and retain customer
        • 11 May
      • Customer Support Regional Lead at Bolt

      • We are looking for a Regional Lead to join our Customer Support Leadership team. This person will play a primary role in actively reducing customer friction across our products. Let’s build citi
        • 10 May
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.