Front office Service personnel to act as the ‘face’ of our company. Will combine a pleasant personality with a dynamic professional attitude to ensure callers, visitors and students receive a heart-warming welcome and relevant assistance[...] Date Posted: 17 Dec 2018
We are looking for a Client Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be[...] Date Posted: 17 Dec 2018
Job reference number HCRM/RBBD/2018
Are you passionate about customer relationship management? Do you have personal drive to analyze customer data and provide dedicated exceptional service? Are you extensively experienced in this area?
If you are goal-driven, cre[...] Date Posted: 17 Dec 2018
Are you a seasoned customer-centric professional with a bias for handling & resolving customer complaints & issues with a keen eye for making customers happy & enhancing customer experience? Are you interested at being part of a team focused towards transfor[...] Date Posted: 14 Dec 2018
Reports to: Sales & Admin Manager
General Responsibilities / Duties
Managing incoming calls and customer service inquiries.
Identifying and assessing customers’ needs to achieve satisfaction.
Writing down cu[...] Date Posted: 11 Dec 2018
Start Date: 7th January 2019
Job Purpose / Summary: The receptionist shall be responsible for executing office systems, procedures and controls in the entire administrative function covering the company policies, procedures, visitors and clients’ records etc.
Du[...] Date Posted: 10 Dec 2018
Our Client in the hospitality industry is currently looking to hire a Front Desk Executive
Greet and welcome guests as soon as they arrive at the hotel
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone[...] Date Posted: 05 Dec 2018
Reporting to the Public Relations & Communications Officer, the officer will be responsible for the provision of front office guidance and assistance to both internal and external customers.
Provide front office services to external and internal[...] Date Posted: 04 Dec 2018
Responsible for handling front office reception, welcoming visitors and offering them refreshments.
Answering the office line telephone calls, responding to various inquiries or complaints and routing calls to specific staff in the c[...] Date Posted: 04 Dec 2018
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable[...] Date Posted: 04 Dec 2018
Are you a guru when it comes to customer relationship management? Are you a natural problem solver? Do you have amazing communication skills? Watu Credit is hiring!
About the Role
The Customer Service Manager will take the lead in managing customer relationships. This[...] Date Posted: 03 Dec 2018
Job Location: Oasis Doctors Plaza Kakamega, Webuye and Makadara
Work Type: Full time.
Duties and Responsibilities include but are not limited to:
Ensure effective and efficient service is provided to clients.
Receive and make telephone calls as necessary.
Advice[...] Date Posted: 28 Nov 2018
Our client would like to fill the position of a Customer Experience Director.
Are you a seasoned customer-centric professional with a bias for handling & resolving customer complaints & issues with a keen eye for making customers happy & enhancing customer[...] Date Posted: 28 Nov 2018
Our client would like to fill the position of a Customer Engagement Manager.
Are you a seasoned customer-centric professional with a bias for handling & resolving customer complaints & issues with a keen eye for making customers happy & enhancing customer e[...] Date Posted: 28 Nov 2018
Job Location: Nairobi
Job Summary: Responsible for providing great customer service, to satisfy our clients’ needs, and ultimately generating revenue for the business.
MUST meet the Criteria below:
Have a college Diploma.
Minimum C in KCSE
21 – 28 yea[...] Date Posted: 27 Nov 2018
To lead and manage the Customer Team (CT) Airtel for Africa, to deliver Nokia products and services to the customer Airtel, manage customer satisfaction as well as achievement of Nokia’s key performance indicators.As a senior sales professional, you will[...] Date Posted: 26 Nov 2018
Contact potential or existing customers to inform them about our products and services.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Enter and update customer information in the[...] Date Posted: 26 Nov 2018
We’re looking to add customer-oriented, analytical people to our Customer Care team. You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a maj[...] Date Posted: 23 Nov 2018
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