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Customer Care Jobs in Kenya

      • Cost Controller at Accor

      • Job Description To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales – rooms, food and beverage, other miscellaneous services and products
        • 18 March
      • Sales Coordinator at Accor

      • Job Description Prepare proposals for qualified leads or inquiries. Finalizes detailed arrangements on both rooms, functions with clients/organizers, and prepares the final contract accordingl
        • 18 March
      • Host at Accor

      • Job Description Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To re
        • 18 March
      • Guest Service Agent at Accor

      • Job Description Welcome and assist Guests’ according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all relate
        • 18 March
      • Telephone Operator at Accor

      • Job Description Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every qu
        • 18 March
      • Sous Chef at Accor

      • Job Description Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative
        • 18 March
      • Customer Experience Executive at Liberty Life

      • Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client
        • 19 March
      • Waiter at MNC Consulting Group Limited

      • Role Description This is a full-time on-site role for a Waiter at a garden hotel. As a Waiter, you will be responsible for providing excellent customer service to our clients, taking food and be
        • 19 March
      • Contact Centre Nurse at AAR Insurance

      • Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers
        • 18 March
      • Customer Service Representative at M-Gas

      • About the Job Offer support to customers who have questions, concerns, problems. Duties & Responsibilities Respond to customer enquiries in person, by phone and online helpfully and pr
        • 18 March
      • Call Center Quality Control (QC) at Dial Afrika

      • Position Overview: As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ens
        • 18 March
      • Call Center Teamleader at Ital Global

      • About the Client: A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The
        • 15 March
      • Digital Payments Agents at HF Group

      • Principle Accountabilities Selling Tills, Accounts, CTO, loans and deposits mobilization. Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments. Mappi
        • 15 March
      • Customer Account Managers at Jiji Kenya

      • Responsibilities Establish, develop and maintain positive customer relationships with JIJI clients  Achieve agreed upon sales targets and outcomes within stipulated schedule Expedite th
        • 14 March
      • Client Experience Specialist at NTT Ltd

      • He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs,
        • 14 March
      • Contact Center Associate - Kenya at Turaco

      • About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, an
        • 14 March
      • Quality Assurance Lead at Peach Cars KE

      • Role Description The Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing work at Peach. They will monitor and evaluate our teams’ communication,
        • 13 March
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.