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Customer Care Jobs in Kenya

      • Customer Loyalty Executive at Greenlight Planet

      • Description of the role: The Customer Loyalty Executive  will be leading the efforts and processes related to collections of our Easy Buy products in the field. He/She will be giving advice an
        • 23 January
      • Front Office Supervisor at Radisson Hotel Group

      • Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel
        • 20 January
      • Customer Service Coordinator at Brites Management

      • JOB RESPONSIBILITIES:   Ensure Effective Project Management for all projects under your coordination Processing timelines for customer LPOs to be achieved Ensure legendary Service de
        • 20 January
      • Customer Experience Manager at UAP OLD MUTUAL GROUP

      • Introduction Reporting to the Head of Operations for the Life Business, the job holder is individually accountable for overseeing the Life Business customer service department and ensuring the comp
        • 17 January
      • Customer Success Manager at Angaza

      • Role description Angaza’s Customer Success Managers (CSMs) are the face of Angaza for customers and are responsible for orchestrating a superior customer experience. This position joins a tea
        • 13 January
      • Strategic Customer Success Manager at Angaza

      • Angaza technology empowers distributors to make life-changing products accessible and affordable to individuals in emerging markets, even those who live on less than $2 per day. With affordable access
        • 13 January
      • Digital Media Specialist at WeeMedia

      • This Position is Based At Our Nairobi Office. Wee Media has offices in Kenya, Nigeria, South Africa and India* Responsbilities Continous and prompt distribution of content on social media and
        • 08 January
      • Customer Service Advisors/Tellers at Caritas MFB

      • JOB PURPOSE Key responsibilities and accountabilities Maintain cash limit for the branch and individual cashier. Ensure daily reconciliation of cash book and banking system. Ensure dail
        • 22 December, 2019
      • Customer Business Manager - East Africa at Honeywell

      • SCOPE AND RESPONSIBILITIES:  Drive revenue growth with key customers in East Africa. Support development of Auxiliary Power Units (APU) repair capability at Ethiopian Airlines including Sales
        • 16 December, 2019
      • Customer Care In Charge at Radiant Group of Hospitals

      • Qualifications Degree in Public Relations, Communications or other related course from a recognized At least 10 years of experience in the incharge (Hospital experience will be an added advantage)
        • 09 December, 2019
      • College Receptionist at R4Kenya

      • Details: Duties and Responsibilities: Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone
        • 04 December, 2019
      • Customer Success Associate at Julla

      • Who You Are; Good at communicating in English and Kiswahili. Experience in working with complex, multi-divisional, multi-geographical customers. Previous experience in customer service in finance
        • 03 December, 2019
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.