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Customer Care Jobs in Kenya

      • Accounts Assistant – Medical at CIC Insurance

      • PURPOSE: Responsible for receipting, banking, reconciliation for daily banking Vs Receipts. He/she will also be responsible for dispatch of receipts to customers. PRIMARY RESPONSIBILITIES:
        • 19 April
      • Head of Customer Experience at CIC Insurance

      • PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company’s vision. PRIM
        • 19 April
      • Care Officer – Medical at CIC Insurance

      • PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpa
        • 19 April
      • Customer Service Assistant at CIC Insurance

      • Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CI
        • 19 April
      • Head of Marketing and Communication at CIC Insurance

      • PURPOSE: The Head of Marketing and Communication is responsible for the execution of Marketing and communication in support of the overall business strategy and profitability of the Group and Regio
        • 19 April
      • People & Culture Assistant at CIC Insurance

      • PURPOSE: This position is responsible for the day to day operational HR aspects and providing general People & Culture support to P&C Business Partner as part of the Group People & Cult
        • 19 April
      • Underwriting Assistant at CIC Insurance

      • PURPOSE: The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines. PRIMARY RES
        • 19 April
      • Customer Service Officer at Fastest Cakes

      • We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where neede
        • 26 April
      • Reservations Agent at Kempinski Hotels

      • The incumbent of this position is responsible to materialize the maximum number of requests and reservations.  Key Responsibilities Review daily reservation accuracy, rate complianc
        • 26 April
      • Tele-Sales Trainee at Poa Internet

      • Mission Statement for the Role: Exceed your sales numbers through exceptional telephone salesmanship, creating leads, initiating prospect calls and establishing ongoing rapport with existing and po
        • 26 April
      • Customer Service Rep at Buytec Stores Ltd

      • Job Description: BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate about assisti
        • 26 April
      • Test Day Delivery Officer at British Council

      • Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any ris
        • 26 April
      • Loan Officer Intern at Mogo Finance

      • What You Will Do: Providing pro-active, accurate, detailed, and comprehensive product presentation to clients. Enter customer information into Mogo IT system Process customer loan applicatio
        • 26 April
      • Loan Sales Specialist at Mogo Finance

      • What You Will Do: Establish and manage relationships with car dealers, existing and potential customers Sell Mogo products i.e Car Financing and Logbook Loans to customers and partners Gener
        • 26 April
      • Service Desk Specialist at Kenya Airways

      • Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point
        • 26 April
      • Reservations Agent at Marriott

      • POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availa
        • 26 April
      • Reservations Consultant at Flexi-Personnel

      • Job Purpose The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers. Key Responsibil
        • 24 April
      • Client Relations Officer - Online at Nathan Digital

      • Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online in
        • 24 April
      • Host / Hostess at Accor

      • Job Description: Consistently offer a professional, friendly greeting and engaging service. Understand the Server’s tasks in the outlet. Understand shift end reports in the outlet and
        • 24 April
      • Customer Value Manager at d.light

      • Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfacti
        • 24 April
      • Sales Intern (Credit Services) at Jumba

      • Job Purpose: In this role, you’ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact:
        • 24 April
      • CyberSource Director - East Africa at Visa

      • Job Description This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries
        • 23 April
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.