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Customer Care Jobs in Kenya

      • Help Desk Officer at Terre des hommes (TDH)

      • Categories: Collaboration Function: Advocacy Working time in %: 100% Location: Dadaab Reports to (Hierarchically): Empowerment Senior Officer (Functionally):
        • 18 September

      • Call Centre Supervisor at Cytonn Investments

      • The Call Centre Supervisor will be tasked with managing and building strong client relationship management and integration with other business unit leads across the company for efficient services deli
        • 17 September

      • Customer Delight Representative at Greenspoon

      • Job Description we seek a Customer Delight Representative who wants to deliver exceptional customer success. You do everything to please the customer, you are super responsive and make sure that ev
        • 16 September

      • Customer Experience Officer-Medical at Britam

      • Job Description The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clien
        • 15 September

      • Call Center Manager at Koko Networks

      • Your Role As Call Center Manager, you will be responsible for providing exceptional customer experience to our customers through our largest customer touchpoint. By leveraging the call center, you
        • 14 September

      • Front Desk Receptionist at Safetrac Limited

      • About the job Greet and welcome guests as soon as they arrive at the office. Direct all visitors to appropriate person Answer and forward all incoming calls that come through the switch boar
        • 14 September

      • Call Center Manager at Bowmans (Law Firm)

      • Your Role As Call Center Manager, you will be responsible for providing exceptional customer experience to our customers through our largest customer touchpoint. By leveraging the call center, you
        • 14 September
  • Cloud Architect banner

      • Customer Service Manager at PalmPay

      • Job Descriptions Responsible for earlier building and later onsite monitoring and management of customer service center, including recruitment and onsite management; Ensure the team complete a
        • 09 September

      • Head of Customer Success at CoffeeChat

      • ABOUT THE ROLE The Head of Customer Success will ensure strong client impact and retention. Your responsibilities will include onboarding new coaches, managers and HR administrators onto our platfo
        • 08 September

      • Customer Intelligence Senior Analyst at Jumo World

      • About this job As Customer Intelligence Senior Analyst, you are curious and energized by a deep understanding of what customers care about, what their motivations are, what drives their behaviour,
        • 07 September
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.