Job Purpose Statement
To provide prompt personalized and efficient customer service to the bank’s High Net Worth Individuals (HNI), deepen existing customer relationships through cross se
Responsibilities
Ensure delivery of high-quality service at customer service through handling customer queries and complaints within set SLA’s.
Enhance uptake and utilization of products
Duties and Responsibilities
Receiving and signing in guests, and providing them with the required information on products and services.
Receive and handle bookings and inquiries by email, tele
Minimum Requirement.
Diploma in any related field.
Degree in Public Health, marketing, business related fields highly encouraged to apply. Strong self-motivation.
Ability to work alone or as
Job Description
Provides telephonic and face-to-face service to customers and intermediaries.
Delivers on daily production standards and adheres to service and quality standards.
Adheres to
We are looking an highly motivated and detail oriented individual:
Qualifications:
A diploma in a management course/ it's equivalent in customer services will be an added advantage
At l
We are looking an highly motivated and detail oriented individual:
Qualifications:
A diploma in a management course/ it's equivalent in customer services will be an added advantage
At l
We are looking an highly motivated and detail oriented individual:
Qualifications:
A diploma in a management course/ it's equivalent in customer services will be an added advantage
At l
We are looking an highly motivated and detail oriented individual:
Qualifications:
A diploma in a management course/ it's equivalent in customer services will be an added advantage
At l
We are looking an highly motivated and detail oriented individual:
Qualifications:
A diploma in a management course/ it's equivalent in customer services will be an added advantage
At l
Key Responsibilities:
Analyse, prioritize and disseminate information to promote better communication and flow of communication between management and customers.
Maintaining adequate stock of
Summary
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Care/Online Sales Representative. In this role, you will be the primary point of contact for our c
Job Summary
To guide customers with their questions and addresses issues regarding products or services at the contact centre
Job Description
Immediate management of inbound and outbo
As a customer success manager you will:
Onboard new Canonical customers and introduce them to our products and support processes.
Collaborate with sales and support in developing and deliverin
Job Description
The Call Centre Care Agent is responsible for managing all incoming calls to the Old Mutual.
Roles & Responsibilities
Efficient & timely claim registration &
Job Description
The Information Centre Care Agent is responsible for managing all incoming calls to the Old Mutual 24/7 Contact Centre.
ROLES AND REPOSNSIBILITIES
Efficient & time
Job Summary
The Call Centre Care Agent is responsible for managing all incoming calls to the Old Mutual.
Key Tasks And Responsibilities
Always answer incoming telephone calls in
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
