The successful candidate will be expected to provide quality and efficient Customer Experience to customers by ensuring individual staff members are performing against targets while regularly reviewing their performance to identify gaps and providing training and coachi[...] Date Posted: 14 Oct 2019
To greet guests and allocate rooms according to laid-down procedures.
Represent the establishment in a professional Business Manner.
To greet the customer and identify his/her specific reservation.
To registe[...] Date Posted: 11 Oct 2019
Our Client in the gaming industry seeks to hire a Chief Customer Experience Officer responsible for balancing customer needs with business requirements and presenting a compelling case for internal change and improvement.
Increase promoters a[...] Date Posted: 11 Oct 2019
Our Client in the Gaming Industry seeks to hire a Customer Care Lead. The Customer Care Lead will be responsible for organizing team coverage to ensure all shifts are adequately covered and staff resource is efficient. Carrying out a thorough and ongoin[...] Date Posted: 11 Oct 2019
The Customer Services Officer, ACCA Kenya is responsible for the delivery of effective and quality customer and member services, supporting the Regional Head of Customer Services and Central HQ Customer Service by handling all the residual transactional activities in Ke[...] Date Posted: 08 Oct 2019
Brief Job Description:
Goodlife Pharmacies is seeking a Chief Customer Officer (CCO) who will be responsible for:
branding, PR, and communications;
consumer insights and loyalty programs;
promotions management; and
The CCO will also be res[...] Date Posted: 08 Oct 2019
Airtel Africa wishes to recruit for the role of Head of Customer Life Cycle Management within the Airtel Money Division. Reporting to the Airtel Money Director, the role holder will define and develop the end to end customer life cycle process to grow usage and rev[...] Date Posted: 07 Oct 2019
Our client is a fixed Internet service provider specialized in bringing affordable connectivity and related services to remote areas. They seek to hire a Field Engineer
The successful candidate will be responsible[...] Date Posted: 04 Oct 2019
We are looking for a high-performing Customer Care to help us meet our customer needs
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls while providing basic infor[...] Date Posted: 04 Oct 2019
Scope And ResponsibilitiesDrive revenue growth with key customers in East Africa. Support development of Auxiliary Power Units (APU) repair capability at Ethiopian Airlines including Sales & Marketing support to drive business from underserved airline customers with[...] Date Posted: 04 Oct 2019
The Team Leader – Branch Customer Experience is responsible and accountable for promoting service quality and seamless service delivery to internal and external customers.
Drive positive Customer Experience performance s[...] Date Posted: 03 Oct 2019
Ensure all work queues are acted upon.
Contact defaulting customers by calling and visiting them with an aim of negotiating settlement of the arrears
Ensure allocated accounts are monitored on a daily basis and appropriate[...] Date Posted: 02 Oct 2019
Reports to: E- Commerce Head
Overall responsibility: Ensuring that all calls, product reviews, questions and emails are responded to in a professional and courteous manner, building a relationship with the customer and resolving the customer’s[...] Date Posted: 27 Sep 2019
You love blogging and storytelling, smart and innovative email strategies, conversational commerce and other means of digital customer engagement and digital sales? Apply for this exciting role as Digital Commerce & Customer Engagement Manager B2C. Y[...] Date Posted: 19 Sep 2019
Main Job Purpose The Assistant Customer Service Excellence Manager supports the end to end order management process from order receipt to cash collection and claims processing. He/she will drive collaboration, manage on time in full delivery of customer orders and ensur[...] Date Posted: 18 Sep 2019
Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.A smile is essential, but you can’t hide behi[...] Date Posted: 18 Sep 2019
The Analyst provides strategic business analysis services to business partners. Manages business requirements through design and delivery and implementation. The focus being to work closely with the business units to gain in-depth understanding of customer’s busin[...] Date Posted: 17 Sep 2019
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