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Customer Care Jobs in Kenya

      • Receptionist at AFB Kenya Limited

      • We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Job Summary: As a Receptionist, you will be the first p
        • 19 November
      • Customer Experience Associate at Britam

      • Job Purpose and Key responsibilities Job purpose The role holder will be responsible for answering calls and emails in a professional and informative manner and account for the interactions in t
        • 13 November
      • Client Success Manager at Nendo

      • About the Role We are looking for a Client Success Manager to be our face with clients and be the lynchpin between client needs and ‘back of house’ project management and execution team
        • 09 November
      • Call Center Manager (Nairobi) at Komaza Kenya

      • About the Team The Komaza Call Center, part of the Business Operations Unit,  is a new initiative to support Komaza farmers across Kenya.  It  will serve as a critical service center
        • 09 November
      • Client Success Agent at Jacaranda Health

      • We currently run two large programs which focus on increasing health-seeking behavior amongst pregnant women/new moms through digital health (“PROMPTS”) and improving provider knowledge a
        • 05 November
      • Sales Call Center Operator at Unateus

      • Job Description The Unatues company is opening its office in Kenya and hiring call center operators. We are looking for people who are able to actively promote health and beauty products.&nb
        • 01 November
      • Agent Relationship Manager at Koko Networks

      • Your Role As Agent Relationship Manager, you will be responsible for providing sales management and leadership of Trade Development Representatives in your assigned territory and to achieve targets
        • 28 October
      • MSIP Operations Assurance Manager at Ericsson

      • Our Exciting Opportunity We are looking for a member to be part of our Managed Services team! As a part of our MSIP Operations Assurance team, you will play a key role in managing the delivery of
        • 26 October
      • Call Center Agent at Mozzart Bet

      • We are an international Sports betting company searching for call center agents to join our team. Job summary To handle customer queries via Social Media, E-mail and Phone; to educate
        • 26 October
      • Receptionist at Astradental Services

      • A modern dental practice in Westlands is searching for very presentable lady who is qualified to fill the position of Front Office / Receptionist. The successful candidate will report to the Princi
        • 20 October
      • Delivery Associate at CloudFactory

      • The Role As a Delivery Associate with CloudFactory you will be the bridge between two sets of clients: CloudFactory’s customers and CloudFactory workers. You will help guide the conversations
        • 20 October
      • Customer Success Manager, Nairobi at Sendy Limited

      • The overall purpose of this job is to drive sales to new emerging social commerce accounts and manage customer relationships for the business in line with the commercial strategy. The role is responsi
        • 15 October
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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