About the role:
The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will b
Position Overview: Nathan Digital is actively looking for skilled individuals with extensive customer service and retention background to join our Freelancing Team as a Retention Specialist in Nairobi
Mission Statement for the Role
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility
Re
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by effic
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely m
Job Description
Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing th
Duties and responsibilities:
Managing large amounts of inbound calls in a timely manner
Following current procedures when transferring a call to another member of staff for specialist advice.
Responsibilities
Support the QA lead in the onboarding of new staff
Support the QA lead in preparing training materials
Stand in for QA lead in their absence
Owning the QA process to suppo
The Job
The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s techn
About The Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role w
POSITION SUMMARY:
The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should cover
About the role.
The Customer Growth Coordinator will support the Kenyan business and customer team by coordinating all the growth activities across the Kenyan business, running post campaign
Duties and Responsibilities
Customer Service: Greet guests warmly upon arrival, escort them to their tables, and provide menus. Take food and beverage orders accurately and answer any questions
Brief Description
S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.
Detailed Description
Serve as the first point
YOUR MISSION
We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels
Job Purpose
The Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the cu
Job Summary
The role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company’s reputation for quali
Purpose
The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention
Primary Responsibilities
Re
