Job Description
The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines.
KEY TASKS AND RESPONSIBILITIES
Answer in
Key Responsibilities
Work with the leadership team to develop and implement strategic plans for the centre.
Monitor and analyze key performance indicators (KPIs) and all operational performanc
Position Description
mPharma is looking for a Call Centre Representative with a background in healthcare management and Pharmaceuticals. As a Call Center Representative, you will be the face of
Scope of Work
The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and
PURPOSE:
To provide general customer service in respect to medical business customers.
PRIMARY RESPONSIBILITIES:
Receive and respond to Medical emergency lines and ensure 24 hour coverage.
The Role:
The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while
Duties and Responsibilities
Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an e
Act as the gatekeeper of the Company, you will be our vendor’s first point of contact, responsible for delivering a best-in-class support experience, handling merchant’s queries, provid
Your Responsibilities
In this important position, you will be required to:
Welcome, greet, and check-in customers/test-taking candidates.
Comply with all exam testing security and procedures
Your Responsibilities
In this important position, you will be required to:
Welcome, greet, and check in customers/test-taking candidates.
Comply with all exam testing security and procedures
Your Opportunity
This is a Temporary, Part-time position
You will be required to work a minimum of 25 hours per week flexible over 7 days per week
When you join us as a Test Centre Administr
Key Responsibilities
Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management
Support the Regional
Duties and Responsibilities:
Team Leadership:
Lead, mentor, and motivate a team of call center agents and supervisors.
Set performance goals and monitor progress through regular perfor
About the Role:
The Quality Assessor will work closely with the customer service executives, training team, and customer service team managers to serve existing and potential customers by ensuring th
What is the expected output of this role?
Strategic Vision:
Develop a clear vision and strategy for transforming the call center into a customer success-driven team.
Align the team's goal
Job Purpose: To ensure timely collection of outstanding debts as per agreed terms and limits.
Key Responsibilities
Perform various duties on assigned accounts such as recording, verifica
Job Description
CALL CENTER TRAINEE POSITION –DURING 6 WEEKS TRAINING:
Product Knowledge: Gain expertise in tracking insurance for mortgaged houses.
Staging: Perform trial tasks to me
