Address3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
About Kilimall
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Cloth... read moreing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us
Thank You and we hope you enjoy your experience with us.
Qualifications & Experience:
Bachelor's degree in Business Administration, Marketing, Supply Chain Management or a related field.
Minimum of 2 years' experience in category suppor
Job responsibilities:
Ensure accurate order fulfillment to meet customer expectations
Efficiently verify all allocated orders by 1630.
Accurate Receiving and put away of products.
Physica
Key Responsibilities:
Recruit and onboard KiliShop agents
Expand pickup station network
Ensure partner compliance and engagement
Monitor order delivery performance
Manage aftersales and
Qualifications & Competencies:
Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
Professional membership with the Institute of Human Resour
Job responsibilities:
Manage and respond to live chat inquiries and support tickets.
Handle inbound and outbound customer calls
Provide customer support through chat channels, ensuring timel
KEY RESPONSIBILITIES
Plan and manage logistics and supply chain operations.
Leadership and people management skills.
Evaluate and oversee 3PL providers and partnerships.
Ensure timely, cos
Qualifications:
Valid driving licence for both light vehicles and heavy commercial trucks
Proven professional driving experience with knowledge of road safety and defensive driving
Clean dri
KEY RESPONSIBILITIES
Develop and manage strategic partnerships with maternity, baby, and toy brands in the Kenyan market.
Identify, onboard, and nurture high-potential sellers to grow the cate
Duties & Responsibilities
Provid onboarding training for new brands or new sellers before their store goes live.
Support specific brands or sellers' daily operation- al.
Communicate
Key Responsibilities
Assess and improve internal control systems across operations, finance, logistics, and procurement
Conduct audits, spot checks, and investigations into discrepancies or ir
Key Responsibilities
Assess and improve internal control systems across operations, finance, logistics, and procurement
Conduct audits, spot checks, and investigations into discrepancies or ir
Duties & Responsibilities
Provid onboarding training for new brands or new sellers before their store goes live.
Conduct regular data analysis and marketresearch, and provide operational r
Duties & Responsibilities
Provid onboarding training for new brands or new sellers before their store goes live.
Conduct regular data analysis and marketresearch, and provide operational r
KEY RESPONSIBILITIES
Lead and support end-to-end recruitment processes, including sourcing, screening, interviewing coordination, onboarding, and probation follow-up.
Maintain accurate employe
Job responsibilities:
Identify and recruit potential KiliShop partners.
Conduct field visits and assess business suitability.
Present the KiliShop partnership model and onboard partners.
T
Job responsibilities:
Identify and recruit potential KiliShop partners.
Conduct field visits and assess business suitability.
Present the KiliShop partnership model and onboard partners.
T
KEY RESPONSIBILITIES
Develop and manage strategic partnerships with maternity, baby, and toy brands in the Kenyan market.
Identify, onboard, and nurture high-potential sellers to grow the cate
Job responsibilities:
Manage and respond to live chat inquiries and support tickets.
Handle inbound and outbound customer calls
Provide customer support through chat channels, ensuring timel
