We believe EVERYONE in the world deserves access to the internet and affordable communications.
Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world ... read moreare still unconnected and many more are poorly serviced.
At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few. Our poa! Internet service provides wireless broadband to low income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access. poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.
Role Responsibilities:
Connect with customers across our different service channels, providing timely, professional and empathetic support.
Listen, understand and resolve customer questions an
Role Responsibilities:
Identify and engage potential customers within your assigned territory and build strong customer relationships.
Conduct daily field visits, generate leads and build a he
Role Responsibilities:
Identify and engage potential customers within your assigned territory and build strong customer relationships.
Conduct daily field visits, generate leads and build a he
Overall Responsibility:
Responsible for providing technical support to staff in person and remotely. It's all about solving problems from the moment they are contacted until the user issues are
Role Responsibilities:
Identify and engage with potential customers in your assigned territory and build strong customer relationships.
Conduct daily sales visits and develop a sales funnel of
Role Responsibilities:
Identify and engage with potential customers in your assigned territory and build strong customer relationships.
Conduct daily sales visits and develop a sales fun
Role Responsibilities:
Identify and engage with potential customers in your assigned territory and build strong customer relationships.
Conduct daily sales visits and develop a sales fun
Role Responsibilities:
Identify and engage with potential customers in your assigned territory and build strong customer relationships.
Conduct daily sales visits and develop a sales fun
Role Responsibilities:
Identify and engage with potential customers in your assigned territory and build strong customer relationships.
Conduct daily sales visits and develop a sales fun
Role Responsibilities:
Identify and engage with potential customers in your assigned territory and build strong customer relationships.
Conduct daily sales visits and develop a sales fun
Role Responsibilities:
Shadowing various staff members to acquire knowledge of methods, procedures, and standards required for the performance of departmental duties.
Participating in learning
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Mombasa and its e
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Nairobi East: Kan
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Nairobi West: Con
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Mombasa a
Job Purpose :
Lead and coach a high-performing team of Customer Service Representatives to deliver fast, consistent, and exceptional support across all customer channels. Drive service excell
Job Purpose :
Responsible for quality audit of all Customer wireless installs & Field Support services.
Role Responsibilities and Accountabilities:
Monitor the performance
Mission Statement for the Role:
Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical-related incident
