We believe EVERYONE in the world deserves access to the internet and affordable communications.
Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world ... read moreare still unconnected and many more are poorly serviced.
At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few. Our poa! Internet service provides wireless broadband to low income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access. poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.
Role Responsibilities:
Shadowing various staff members to acquire knowledge of methods, procedures, and standards required for the performance of departmental duties.
Participating in learning
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Mombasa and its e
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Nairobi East: Kan
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Nairobi West: Con
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Area Coverage:
Mombasa a
Job Purpose :
Lead and coach a high-performing team of Customer Service Representatives to deliver fast, consistent, and exceptional support across all customer channels. Drive service excell
Job Purpose :
Responsible for quality audit of all Customer wireless installs & Field Support services.
Role Responsibilities and Accountabilities:
Monitor the performance
Mission Statement for the Role:
Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical-related incident
Mission Statement for the Role:
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility:
Overall Responsibility:
Responsible for proactive monitoring, troubleshooting, restoration or escalation of network outages within SLA. Responsible for clear communication across company chan
Overall Responsibility:
Responsible for the deployment, commissioning, field support and preventive maintenance of all the assigned sites, helping in achieving the wireless install & comm
Overall Responsibility:
Responsible for end-to-end execution of wireless installations, commissioning, field support, and preventive maintenance for assigned networks. The role ensures delivery aga
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.
Role Responsibilities:
Identi
Your mission:
To drive customer acquisition by identifying, engaging, and converting potential clients within your assigned territory. You are the face of Poa! on the ground—bringing fast,
Overall Role Responsibility:
Recruit, engage, activate and generate revenue from commission only agents. Leverage business by activating and improving commission only agent productivity.
Ro
Overall Role Responsibility:
Recruit, engage, activate and generate revenue from commission only agents. Leverage business by activating and improving commission only agent productivity.
Ro
Overall Role Responsibility:
Recruit, engage, activate and generate revenue from commission only agents. Leverage business by activating and improving commission only agent productivity.
Ro
Overall Responsibility:
Responsible for end-to-end execution of wireless installations, commissioning, field support, and preventive maintenance for assigned networks (new and expansions) across Ke
