We believe EVERYONE in the world deserves access to the internet and affordable communications.
Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world ... read moreare still unconnected and many more are poorly serviced.
At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few. Our poa! Internet service provides wireless broadband to low income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access. poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.
Overall Responsibility:
Make sales and hit the number! Be part of the team that aims to deliver 60% of the total company sales.
Financial:
Collect payments from customers via
Responsible for delivering the overall revenue and customer growth targets within their specific defined geographical territory
Overall Responsibility:
Make sales and hit the sale number!
Overall Responsibility
The role has the responsibility to develop software systems, micro-services, tools, scripts, and Android apps. It will involve documenting the use of frameworks and lib
Overall Responsibility
Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.
Key Responsibilities
Willing and able to get down and grubby on the ground in the areas we operate. Tactical, scrappy, relentless energy and focus to exceed targets
Hands-On, on the ground, in
Overall Responsibility
Ensure the consistency of documents, training employees on document usage, and organizing documents across the organization
Key SMART Results for A-Player
Work
Overall Responsibility
Design tower rents payment processes that will ensure timely & accurate payments that will match the scale up of the company. Ensure customers Mpesa reversals and p
Overall Responsibility
Ensure compliance with occupational health and safety policies and regulations, establish a safe workplace and foster a culture of attention to health and safety.
Ke
Overall Responsibility
Responsible for Poa Customer installations and field based support services;
Management of Commercial & Operational relationship with install & support Partners.
Overall Responsibility
The Field Quality and Safety Manager will be responsible for ensuring that teams doing installation and field support services meet the established standards set by Poa
Key SMART Results for A-Player
Design, Budget, and Build Network Operations and Support Organisation, ensuring all staff have Scorecards, Smart Performance Management targets, and Training Needs
Overall Responsibility
Own human-centred design projects, work with the Research and Analytics teams to design and measure interventions, work with Product and operational teams to hand inter
Overall Responsibility
Responsible for proactive monitoring, troubleshooting, restoration or escalation of network outages within SLA. Responsible for clear communication across company channels re
Key SMART Results for A-Player Success
To have designed and built the Indirect Channel team in line with recommendations into the business plan by the end of 3Q22
To have identified and built
Key CompetenciesCriticality (H,M,L)
Build High Performing Commercial & Creative Teams that can collaborate and work together. The driver of collaborative performance for both insource and ou
To own all aspects of customer installation and field support services, whilst ensuring every customer has the best quality install & experience possible & best chance of being installed.
O
Overall Responsibility
Design talent acquisition processes and strategies that will ensure positions are filled with high-quality talent in a timely manner and effectively scale up the talent acqui
Overall Responsibility
Product Development, New Product Introduction, Innovation.
Key Competencies
Demonstrate understanding of the critical links between delivering an ultra low cost, yet
