Address3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
About Kilimall
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Cloth... read moreing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us
Thank You and we hope you enjoy your experience with us.
Job responsibilities
Build and manage partnerships with university administrations, student unions, and other relevant stakeholders.
Design and implement student entrepreneurship programs in a
Key Responsibilities:
Timely Order Picking.
Fast, efficient and Accurate order verification.
Zero Incomplete Orders / Wrong order.
Requirements:
Diploma in any related course. (Ex
Key Responsibilities:
Receive and verify returned goods from courier partners.
Conduct basic quality checks (item match, condition,completeness)
Update return records in the system and flag
Key Responsibilities:
Market Expansion & Mapping: Conduct field mapping and research in line with KiliShop development targets to identify high-potential locations for expansion.
Agent Rec
Key Responsibilities:
Video Editing: Utilize video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.) to craft visually appealing and dynamic short videos,ranqing from 15 to 60 sec
Key Responsibilities:
Thoroughly inspect products for defects, damages, and functional issues.
Perform comprehensive tests to verify product functionality and adherence to specifications.
In
Duties & Responsibilities:
Deliver onboarding and training sessions for new sellers on marketing, store operations, and platform use.
Provide ongoing support to existing sellers in collabo
Duties & Responsibilities:
Monitor and oversee the performance of the assigned region
Identify and address challenges impacting performance in a timely manner.
Regularly update and maint
Duties & Responsibilities:
Increase sales of the local sellers for home and kitchen category.
Strengthen seller business relationships and maintain regular communication with the sellers.
Duties & Responsibilities:
Increase sales of the local sellers for home and kitchen category.
Strengthen seller business relationships and maintain regular communication with the sellers.
Duties & Responsibilities:
Making daily payments to online merchants and service providers.
Lipapay system reconciliations.
Filing.
Following up with pending payments.
Updating weekl
Duties & Responsibilities:
Handle Live Chat Tickets.
Respond to WhatsApp chats.
Follow Up on all raised customer issues to completion.
Attain the required customer satisfaction rate.
Key Responsibilities:
Drop Shipping (DS) Order Fulfillment
Sharing Daily LPOS to deliver the DS orders within the course of the day.
Received Drop Shipping orders from the inbound team and p
Duties & Responsibilities:
Video Editing: Utilize video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.) to craft visually appealing and dynamic short videos, ranging from 15
Duties & Responsibilities:
Developing and managing top Brands and Suppliers.
Driving business category sourcing strategies and cost initiatives to meet business Goals.
Dev
Duties & Responsibilities:
Increase sales of the local sellers for home and kitchen category.
Strengthen seller business relationships and maintain regular communication wit
