Address3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
About Kilimall
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Cloth... read moreing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us
Thank You and we hope you enjoy your experience with us.
Duties & Responsibilities:
Act as a strategic partner between HR and business units, ensuring alignment with company objectives.
Drive talent acquisition, workforce planning, and retention
Duties & Responsibilities:
Respond promptly and professionally to customer inquiries via phone.
Resolve customer complaints and provide solutions that align with company policies.
Proces
Duties & Responsibilities:
Act as a strategic partner between HR and business units, ensuring alignment with company objectives.
Drive talent acquisition, workforce planning, and retention
Duties & Responsibilities
Safely deliver goods to designated locations in a timely manner.
Ensure all deliveries are completed accurately and on time.
Adhere to all traffic laws and regu
Duties & Responsibilities:
Assist in creating and executing marketing, communication, branding, and promotional activities.
Develop new social media campaigns aligned with promotional acti
Duties & Responsibilities:
Diagnose and repair a wide range of phone issues, including screen replacements, battery replacements, and software troubleshooting.
Perform rigorous quality che
Duties & Responsibilities:
Develop and implement customer service strategies, policies, and procedures to enhance customer satisfaction and loyalty.
Build and manage a high-performing cust
Duties & Responsibilities:
Securing the premises and personnel by taking regular patrols in and out of the premises.
Frisking of employees as they get in and out of the company premises.
Duties & Responsibilities
Computers and Tablets Online Store Management
Order Fulfillment
Products Recommendation
SNS Operations
Uploading New Products and Platform Promotions
Stoc
Duties & Responsibilities
New Energy Online Store Management (Bluetti, Marstek, EcoFlow, Hithium)
Order Fulfillment
Products Recommendation
SNS Operations
Uploading New Products and
Duties & Responsibilities:
Respond promptly and professionally to customer inquiries via phone.
Resolve customer complaints and provide solutions that align with company policies. Process
Duties & Responsibilities:
Ensuring that sellers are familiar with and know how to navigate the Kilimall Seller Center
Guiding sellers to actively participate in platform promotions, inclu
Duties & Responsibilities:
Driving business category sourcing strategies and cost initiatives to meet business goals
Developing and managing top Brands and Suppliers
Developing and susta
Responsibilities:
Develop and manage the company's financial planning, budgeting, and forecasting processes.
Prepare accurate monthly, quarterly, and annual financial
statements in compl
Responsibilities
Client Acquisition: Identify and target prospective clients within the logistics sector who need courier & delivery services.
Negotiate contracts and good pricing with cli
Duties & Responsibilities:
Participate in the optimization design and implementation of user experience Demo tools
Use various web technologies such as react.js/HTML/CSS/ JavaScript/Flash
