Address3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
About Kilimall
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, C... read morelothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us
Thank You and we hope you enjoy your experience with us.
Department/Function:Customer Service
Reports to:Customer Service Supervisor
Location:Mombasa Road
Athi River Athi55 Management
High level Position Summary (Describe the basic purpose of the role;
Department/Function:B2B
Reports to:Operations Manager
Location: Mombasa Road
Warehouse @ Athi River Athi55 Management
High level Position Summary (Describe the basic purpose of the role; key areas
Department/Function: Supply
Reports to:Business Director
Location: Mombasa Road
Warehouse @ Athi River Athi55 Management
High level Position Summary (Describe the basic purpose of the role; key ar
Department/Function:Operations
Reports to:Business Director
Location:Mombasa Road Athi River Athi55 Management
High level Position Summary (Describe the basic purpose of the role; key areas of resp
The Business Development Manager will facilitate system integration with payment channels, such as banks, mobile money operators and 3rd party payment company while ensuring operational compliance.
T
Responsibilities for the Chinese Cook Job
Prepares and cook individual Chinese and other Oriental dishes and foods.
Plans menus.
Ensures quality of food and determine size of food proportions.
E
Responsibilities for the Delivery Support Officer Job
Develop, implement and evaluate from time to time, effectiveness of Logistics Department Standard Operating Procedures (SOPs).
Strategically p
The Human Resource Officer provides advice and assistance to Section Heads and Team Leaders.
Responsibilities for the Human Resource Assistant Job
Handling recruitment of staff, up to induction an
Duties for the Packing Officer Job
Reprint and repack resend orders (if in bad condition).
Distribute packaging and printing papers.
Analyze daily report for verification (cartoned orders).
Chec
Responsibilities for the Warehouse Supervisor Job
Overseeing the inbound and storage of incoming items.
Processing orders and planning the dispatching of products.
Setting aside storage areas for
Key Responsibilities for the Call Centre Jobs
Maintain Customer focus at all times and respond to customers’ enquiries.
Manage large amounts of inbound and outbound calls in a timely manner.
The Human Resource Officer provides advice and assistance to Section Heads and Team Leaders.
Human Resources Officer Job Key Responsibilities
Handling recruitment of staff, up to induction and o
Report to the Marketing team
Content officer Job Duties & Responsibilities
Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and custo
Delivery Support Officer Job Responsibilities
Daily reconciliation with riders.
Daily input payments for the dispatched order before the day into the system correctly.
Compile and check
Video Editor Job Duties & Responsibilities
Manipulate and edit film pieces in way that is invisible to the audience.
Take a brief to grasp production team’s needs and specification
Responsibilities for the PR Manager Job
Create and execute successful acquisition marketing campaigns, media strategies, and marketing programs to increase the company’s awareness, dr
Affiliate Officer Job Responsibilities
Manage a team of Affiliate partners(kols), ensuring campaigns are kept within budget and maximum ROI is achieved
Weekly and monthly report for CPS pe