Address3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
About Kilimall
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Cloth... read moreing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us
Thank You and we hope you enjoy your experience with us.
KEY RESPONSIBILITIES
Design, implement, and evaluate training & development programs aligned with business goals
Conduct training needs assessments to identify skill and performance gaps
Key Responsibilities
On Time Arrive scanning of orders received from Verification by 1700hrs
Sorting Of Orders to specific Address Types & KS.
Ensure items are packed and labeled properl
JOB RESPONSIBILITIES
Performance & Behavior Monitoring - Keep track of Courier performance,progress & Customer Approach.
Reduced Lead Time-By daily follow up of dispatched orders.
Re
Key Responsibilities
Efficiently oversee and manage transactions which include On Time Courier delivery, Follow up and analysis.
Record & Update Data for all Lost and Damaged in tran
Key Responsibilities
Design and coordinate training & development programs
Maintain HR records and performance data
Support recruitment and onboarding
Assist with contracts and HR comp
Key Responsibilities
Identify and onboard strategic suppliers and brands
Negotiate pricing and commercial terms
Develop supplier relationships to improve performance and competitiveness
Co
KEY RESPONSIBILITIES
Oversee daily store operations to ensure efficiency and compliance
Monitor and drive sales performance against set targets
Manage inventory levels and stock reconciliati
Key Responsibilities
Identify and onboard strategic suppliers and brands
Negotiate pricing and commercial terms
Develop supplier relationships to improve performance and competitiveness
Co
KEY RESPONSIBILITIES
Manage store sales performance and profitability
Bachelors Degree in any business related to meet monthly and annual targets.
Build and maintain strong relationships wit
Key Responsibilities
Conduct thorough functional and cosmetic inspections of laptops.
Test hardware and software, including battery health, screen, keyboard, ports, WiFi/Bluetooth, speakers, a
Key Responsibilities
Receive and validate purchase requisitions.
Source suppliers, request quotations, and prepare comparison reports.
Draft LPOs, follow up on deliveries, invoices, and paym
REQUIREMENTS
Any Business related Course
Good communication skills
Effective problem-solving and critical-thinking skills
Customer-centric mindset with a focus on customer satisfaction
&
REQUIREMENTS
Minimum of 1 year of experience in aftersale quality inspection, field service, or related field.
Strong understanding of electronics and familiarity with basic repair and mainten
Key Responsibilities
Handle daily seller inquiries related to onboarding, platform operations, and policies.
Collect seller feedback and compile clear, accurate reports for internal review.
KEY RESPONSIBILITIES
Deliver onboarding and training sessions for new sellers on marketing, store operations, and platform use.
Provide ongoing support to existing sellers in collaboration wit
Duties
On Time Arrive scanning of received orders by 1700hrs
Sorting Of Orders to selected address types and KiliShops.
Proper packaging & Labeling of orders before loading
99.99% Time
QUALIFICATIONS
Ensure 100% daily clearance of FBK,
Diploma in a related field
DS, and global orders.
Accurately sort, pack, and label all verified orders before dispatch.
Monitor and coo
