Store Operations Specialist at Kilimall

KEY RESPONSIBILITIES

• Manage store sales performance and profitability
• Bachelors Degree in any business related to meet monthly and annual targets.
• Build and maintain strong relationships with vendors to ensure competitive pricing and stable stock availability.
• Drive store traffic and customer acquisition through digital marketing channels such as SEO and social media
• Coordinate and execute e-marketing plans in collaboration with internal teams.
• Support daily order processing and handle after-sales applications and customer issues.
• Manage store operational tasks including campaign participation, inventory counts, and pricing updates.
• Verify vendor payment amounts and support vendor reconciliation processes.
• Ensure high customer satisfaction and smooth store operations.
• Strong data analysis skills (Excel is a must). 3. Ability to match supply and demand to optimize sales and inventory.
• Strong understanding of customer acquisition and traffic growth strategies.
• Good communication, negotiation, and teamwork skills.
• Ability to learn quickly and execute tasks with minimal supervision.
• Experience in Home Appliances, Home Furnishings, or Beauty Products will be an added advantage (depending on the store assignment).