Address3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
About Kilimall
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Cloth... read moreing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us
Thank You and we hope you enjoy your experience with us.
Job Responsibilities
Troubleshoot and resolve hardware, software, and network issues.
Provide first-line user support in person, by phone, or remotely.
Install, configure, and update compute
Duties & Responsibilities:
Developing and managing top Brands and Suppliers.
Driving business category sourcing strategies and cost initiatives to meet business Goals.
Developing and su
Core Responsibilities
End-to-End Website Operations
Oversee the overall planning, setup, and continuous optimization of the company website/platform, coordinating channel resources and content
Key Responsibilities
Create visually appealing and on-brand designs for social media platforms.
Collaborate with the design team to maintain design con- sistency across all touchpoints.
Desi
Duties & Responsibilities:
Increase sales of the local sellers for appliances.
Strengthen seller business relationships and maintain regular communication with the sellers.
Carrying-out
This is a full-time on-site role for a Footwear Category Manager based in Nairobi County, Kenya. The Footwear Category Manager will be responsible for managing the footwear product category, including
Requirements:
Experience: 1+ years in customer service, preferably in e-commerce or retail.
Technical Proficiency: Familiarity with customer service softwares, and basic Excel/ Google Sheets.
Job Purpose:
To enhance sales growth and profitability for home and kitchen category by assisting the sellers towards their sales growth, ensuring competitive prices and stable inventory and fol
Job Purpose:
The Supplier Development Officer is responsible for developing and managing supplier relationships, driving category sourcing strategies, and identifying new business opportunities
Job responsibilities
Build and manage partnerships with university administrations, student unions, and other relevant stakeholders.
Design and implement student entrepreneurship programs in a
Key Responsibilities:
Timely Order Picking.
Fast, efficient and Accurate order verification.
Zero Incomplete Orders / Wrong order.
Requirements:
Diploma in any related course. (Ex
Key Responsibilities:
Receive and verify returned goods from courier partners.
Conduct basic quality checks (item match, condition,completeness)
Update return records in the system and flag
Key Responsibilities:
Market Expansion & Mapping: Conduct field mapping and research in line with KiliShop development targets to identify high-potential locations for expansion.
Agent Rec
Key Responsibilities:
Video Editing: Utilize video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.) to craft visually appealing and dynamic short videos,ranqing from 15 to 60 sec
Key Responsibilities:
Thoroughly inspect products for defects, damages, and functional issues.
Perform comprehensive tests to verify product functionality and adherence to specifications.
In
Duties & Responsibilities:
Deliver onboarding and training sessions for new sellers on marketing, store operations, and platform use.
Provide ongoing support to existing sellers in collabo
Duties & Responsibilities:
Monitor and oversee the performance of the assigned region
Identify and address challenges impacting performance in a timely manner.
Regularly update and maint
