The Customer Service Executive will work closely with the sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.
Responsibilities:
Day to day coordination of Sub Saharan Logistics to ensure that all day-to-day CS&L related activities are dealt with in an accurate, timely & courteous manner.
Key t
Job Purpose
To assist in the execution of the KEBS Customer Experience policies, procedures, for purpose of facilitating and providing support of Standardization, Metrology and Conformity Assessme
The resource should have experience as mentioned below :
Trouble shooting experience of various gadgets
Gadget savvy & should be able to handle various types of gadgets with minimal help
Job Description
The incumbent will be responsible for enforcing underwriting controls in the Branch including on-barding, issuing certificates, booking of business, documentation, Implementing unde
Responsibilities
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
Job Description
The incumbent shall be responsible for Supporting the Training academy activities and Tele sales.
Main duties and responsibilities:
Marketing available training oppor
As a Customer Service Representative at HotelOnline, youll be the face of our company and the first point of contact for both our valued guests and hotel partners. Youll play a critical role in ensuri
As Customer Care Representative, you will play a front-line role in resolving customer issues and ensuring customer satisfaction. You will answer questions about KOKO, address complaints, resolve issu
Based at the Corporate Office, this position is responsible for delivery of excellent call services to ensure superior customer experience for all customers calling the organization.
Qualifications
What You'll Be
A Senior Counsel for Africa leading on integrity matters in the Africa region and guiding and overseeing the other members of the Africa integrity team in CBR
A strate
Job Purpose:
The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team leaders and manag
This Position
In this challenging and diverse role, you will function as a customer-facing product expert for our Nairobi-based Customer Experience organization. You will lead high-quality technica
Responsibilities:
Day to day coordination of Sub Saharan Logistics to ensure that all day-to-day CS&L related activities are dealt with in an accurate, timely & courteous manner.
Key t
MAIN PURPOSE OF JOB:
Confidently and knowledgeably provide the full suite of Carepay customer service offerings (e.g. call inquiries, frontline and backline customer support etc) to all parties con
The role
The Tele Collection Executive will be responsible for communicating directly with customers to collect debts and resolve outstanding balances. They will work closely with the call center m
DUTIES & RESPONSIBILITIES:
Budget and Forecasting
Assist with monitoring allocated budgets to ensure compliance and highlight possible issues
Provide inputs on the preparation of budget
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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