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Customer Care Jobs in Kenya (Page 4)

      • Customer Service Agents at Jambojet

      • Role Purpose Statement Under the general direction and guidance of the Lead Customer Service Agent, the Customer Service gent is responsible for delivering high-quality customer service, ensurin

      • Receptionist at PATH

      • PATH Kenya is seeking a Receptionist who will serve as the first point of contact for the office, providing professional front-desk services while supporting administrative and stores-related funct

      • On‑Call Scheduler at Oasis Outsourcing

      • Key Responsibilities Manage weekend scheduling and support the primary weekday scheduler. Review, assign, and update caregiver schedules in WellSky or similar software. Follow client/caregiv

      • Customer Service Team Leader at Poa Internet

      • Job Purpose : Lead and coach a high-performing team of Customer Service Representatives to deliver fast, consistent, and exceptional support across all customer channels. Drive service excell

      • CST – Inbound Intern at Mawingu

      • KEY RESPONSIBILITIES Customer Call Handling: Promptly and professionally handle customer calls while providing accurate solutions and minimizing abandoned calls. Technical Support: O

      • Customer Performance Intern at M-KOPA Solar

      • About Us We foster a culture where operational excellence meets genuine care for customer outcomes. Our team values data-driven decision-making, collaborative problem-solving, and processes that

      • Casino Dealers at Safari Park Hotel

      • Reporting to the Gaming Manager, the successful candidates will be responsible for: Dealing assigned games i.e. Roulette, Poker, Pontoon, Black Jack etc. Providing excellent customer service t

      • Customer Service: IT Expert at Influx

      • We are seeking an IT Expert to support our dental 3D scanning partners. You will handle complex technical escalations and provide multi-channel support for Windows devices and proprietary software. Yo

      • Customer Service: Lab Technician at Influx

      • The Role As a CX Lab Technician, you will bridge the gap between clinical expertise and customer support. You will be responsible for responding to the needs of customers and providing product info

      • Customer Relations Assistant at Stima Sacco

      • Job Summary The job holder will be responsible for handling face to face interactions and calls from existing and potential Members. using knowledge of the Society’s services/products as w
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.