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Influx Recruitment

About Influx

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.

We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained age... read morents in one month.

Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.

Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.

Influx Jobs in Kenya

39 vacancies

      • Technical Support Agent at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our Influx team. You’ll be tasked with answering customer questions and need to be able to think on
        • 12 April

      • Customer Support Agent-German Speaking at Influx

      • Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer's problems in German Communicate
        • 26 January

      • Call Center Representative at Influx

      • Essential Duties Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding
        • 07 June, 2023

      • Technical Support Web (WordPress) at Influx

      • Job Descriptions: We’re looking for detailoriented and thoughtful people to join our Influx team. You’ll be tasked with answering customer questions and need to be able to think on y
        • 08 May, 2023

      • Account Manager at Influx

      • Responsibilities Understand the strategic and operational client’s needs, and current workflows and design an implementation plan to address those needs Coordinate with internal teams to
        • 05 July, 2022

      • Learning and Development Manager at Influx

      • Essential Duties: Plan, execute, monitor, and improve the Learning and Development activities in the Asia and Africa region Manage the Learning and Development Team in Asia and Africa, includi
        • 01 July, 2022

      • Customer Service Team Lead at Influx

      • Responsibilities Ensure achievement of Client KPIs. Ensure the team is organized effectively to maximize productivity Monitor, identify, and resolve performance/behavior/attendance issues us
        • 01 July, 2022

      • Outbound Sales Representative at Influx

      • Essential Duties: Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs Reaching out to clients through calls, offering pr
        • 01 July, 2022

      • Operations Manager at Influx

      • What We’re Looking for Good communication skills, including written and spoken English A success story in managing 15+ people, preferably in the service industry Prior experience manag
        • 30 June, 2022

      • Delivery Manager at Influx

      • Job Summary Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction Job Description Influx is a fast
        • 29 March, 2022
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