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Influx Recruitment

About Influx

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.

We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained age... read morents in one month.

Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.

Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.

Influx Jobs in Kenya

90 vacancies

      • Learning AI Specialist at Influx

      • The position bridges curiosity about technology with strong communication and facilitation skills: turning complex AI capabilities into simple workflows, teaching colleagues how to apply AI effectivel
        • 28 November

      • Business Development Representative at Influx

      • What You'll Be Doing As our first sales team member working during European hours, you'll close and grow pipeline for companies based in the UK and Europe - eCommerce brands, software provi
        • 24 November

      • Customer Service Representative at Influx

      • We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, comm
        • 24 October

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
        • 17 October

      • Business Development Representative at Influx

      • What You’ll Own Inbound lead engagement and closing Building and nurturing a high-quality B2B pipeline Managing early-stage deal flow in collaboration with closers Keeping momentum t
        • 09 October

      • Customer Sales Agent at Influx

      • Responsibilities Responsibilities include, but are not limited to: Providing a high level of customer service to customers via inbound calls and emails Thoroughly research and reply to requ
        • 08 October

      • Technical Support Agent at Influx

      • As a Technical Support Agent, you will be the first point of contact for customers, troubleshooting a wide range of complex issues that arise in online commerce. You'll be working on a unique blen
        • 26 September

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
        • 22 September

      • Service Delivery Manager at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
        • 10 September

      • Call Center Representative at Influx

      • We are seeking candidates from Kenya with a background in customer service with BPO experience to join our growing team. Essential Duties: Manage a high volume of Inbound/Outbound Phone, Emai
        • 29 August

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
        • 25 August

      • Customer Service Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th
        • 28 July

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
        • 24 July

      • Technical Support Specialist at Influx

      • What we’re looking for: Outstanding fluency in English with high level of confidence to communicate with native English speakers. Proficiency in both Windows and Linux operating systems
        • 07 July
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