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Influx Recruitment

About Influx

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.

We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained age... read morents in one month.

Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.

Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.

Influx Jobs in Kenya

28 vacancies
      • Account Manager at Influx

      • Responsibilities Understand the strategic and operational client’s needs, and current workflows and design an implementation plan to address those needs Coordinate with internal teams to
        • 05 July
      • Learning and Development Manager at Influx

      • Essential Duties: Plan, execute, monitor, and improve the Learning and Development activities in the Asia and Africa region Manage the Learning and Development Team in Asia and Africa, includi
        • 01 July
      • Customer Service Team Lead at Influx

      • Responsibilities Ensure achievement of Client KPIs. Ensure the team is organized effectively to maximize productivity Monitor, identify, and resolve performance/behavior/attendance issues us
        • 01 July
      • Outbound Sales Representative at Influx

      • Essential Duties: Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs Reaching out to clients through calls, offering pr
        • 01 July
      • Operations Manager at Influx

      • What We’re Looking for Good communication skills, including written and spoken English A success story in managing 15+ people, preferably in the service industry Prior experience manag
        • 30 June
      • Delivery Manager at Influx

      • Job Summary Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction Job Description Influx is a fast
        • 29 March
      • Senior Human Resources Specialist at Influx

      • Influx seeks to hire an experienced executive to lead our Human Resources team in Kenya. This is a remote position (you will be working from home), reporting to our HR Director. You will be leading Ju
        • 20 December, 2021
      • Software Engineer - Ruby at Influx

      • Influx builds full-service customer support teams that can flex and scale monthly. We enable companies of all sizes to deliver consistent and high-quality service 24/7. We're looking for talent
        • 14 September, 2021
      • Customer Support Agent (German Speaking) at Influx

      • Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around t
        • 06 September, 2021
      • Senior Manager at Influx

      • Job Summary Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. Job Description This is a remot
        • 06 September, 2021
      • Operations Manager at Influx

      • We're looking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. This is a remote position, you’ll be working f
        • 06 August, 2021
      • Client Team Leader (CTL) at Influx

      • Job Description/Requirements Influx is a high-growth startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands from all over the world.
        • 02 June, 2021
      • Technical Support Engineer at Influx

      • We’re looking for detail-oriented and thoughtful people to join our tech team. You’ll be tasked with answering customer questions for a range of technical companies, and you’ll need
        • 02 June, 2021
      • Recruitment Specialist at Influx

      • We’re looking for a detail-oriented and thoughtful person to lead our Kenyan Customer Support team. Your team will be tasked with answering customer questions for a range of companies, and you&r
        • 02 June, 2021
      • Director of Delivery (Kenya) at Influx

      • Job Description/Requirements Influx is a fully remote, global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Influx is a fast-growing company with operations ac
        • 02 June, 2021
      • Operations Manager at Influx

      • We're looking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. This is a remote position, you’ll be working f
        • 01 June, 2021
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