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Influx Recruitment

About Influx

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.

We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained age... read morents in one month.

Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.

Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.

Influx Jobs in Kenya

100 vacancies

      • Customer Service: IT Expert at Influx

      • We are seeking an IT Expert to support our dental 3D scanning partners. You will handle complex technical escalations and provide multi-channel support for Windows devices and proprietary software. Yo
        • 09 February

      • Customer Service: Lab Technician at Influx

      • The Role As a CX Lab Technician, you will bridge the gap between clinical expertise and customer support. You will be responsible for responding to the needs of customers and providing product info
        • 09 February

      • Technical Support Agent at Influx

      • As a Technical Support Agent, you will be the first point of contact for customers, troubleshooting a wide range of complex issues that arise in online commerce. You'll be working on a unique blen
        • 20 January

      • Business Development Representative at Influx

      • What you’ll be doing: Own your pipeline: Engage with warm inbound leads and manage early-stage deal flow in collaboration with our closers. Retrieve context and ensure a successful handove
        • 12 January

      • Learning AI Specialist at Influx

      • AI Specialist is responsible for enabling and scaling AI adoption inside the Learning Design team by building light automations, curating prompt libraries, and designing AI pilots that accelerate lear
        • 19 December, 2025

      • Technical Support Agent at Influx

      • We are currently seeking a highly motivated Support Agent to join our team for a new client project in the e-commerce sector. This is an exciting opportunity to work with a dynamic and innovative bran
        • 11 December, 2025

      • Customer Service Representative at Influx

      • We are seeking candidates from Kenya with a background in customer service with BPO experience to join our growing team. Essential Duties: Manage a high volume of Inbound/Outbound Phone,
        • 10 December, 2025

      • Learning AI Specialist at Influx

      • The Learning AI Specialist is responsible for enabling and scaling AI adoption inside the Learning Design team by building light automations, curating prompt libraries, and designing AI pilots that ac
        • 04 December, 2025

      • Learning AI Specialist at Influx

      • The position bridges curiosity about technology with strong communication and facilitation skills: turning complex AI capabilities into simple workflows, teaching colleagues how to apply AI effectivel
        • 28 November, 2025

      • Business Development Representative at Influx

      • What You'll Be Doing As our first sales team member working during European hours, you'll close and grow pipeline for companies based in the UK and Europe - eCommerce brands, software provi
        • 24 November, 2025

      • Customer Service Representative at Influx

      • We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, comm
        • 24 October, 2025

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
        • 17 October, 2025

      • Business Development Representative at Influx

      • What You’ll Own Inbound lead engagement and closing Building and nurturing a high-quality B2B pipeline Managing early-stage deal flow in collaboration with closers Keeping momentum t
        • 09 October, 2025
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