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Influx Recruitment

About Influx

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.

We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained age... read morents in one month.

Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.

Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.

Influx Jobs in Kenya

90 vacancies

      • Senior Manager at Influx

      • Job Summary Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. Job Description This is a remot
        • 06 September, 2021

      • Operations Manager at Influx

      • We're looking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. This is a remote position, you’ll be working f
        • 06 August, 2021

      • Client Team Leader (CTL) at Influx

      • Job Description/Requirements Influx is a high-growth startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands from all over the world.
        • 02 June, 2021

      • Technical Support Engineer at Influx

      • We’re looking for detail-oriented and thoughtful people to join our tech team. You’ll be tasked with answering customer questions for a range of technical companies, and you’ll need
        • 02 June, 2021

      • Recruitment Specialist at Influx

      • We’re looking for a detail-oriented and thoughtful person to lead our Kenyan Customer Support team. Your team will be tasked with answering customer questions for a range of companies, and you&r
        • 02 June, 2021

      • Director of Delivery (Kenya) at Influx

      • Job Description/Requirements Influx is a fully remote, global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Influx is a fast-growing company with operations ac
        • 02 June, 2021

      • Operations Manager at Influx

      • We're looking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. This is a remote position, you’ll be working f
        • 01 June, 2021

      • Director of Delivery (Kenya) at Influx

      • Job Description/Requirements Influx is a fully remote, global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Influx is a fast-growing company with operations ac
        • 11 March, 2021

      • Customer Support Agent (German Speaking) at Influx

      • We are looking for detail-oriented, thoughtful, and customer-centric individuals, with proficiency in the German language, to join our Kenyan team. You will be tasked with answering customer questions
        • 11 March, 2021

      • Customer Support Agent. at Influx

      • Duties You’ll be tasked with answering customer questions. You’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are strugg
        • 09 February, 2021

      • Technical Support Engineer at Influx

      • Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around t
        • 09 February, 2021

      • Account Manager at Influx

      • We want to hire an experienced Account Manager for our delivery team. In our high-growth, the high-uncertainty environment you’ll be asked to engage with Influx clients, assess their needs, and
        • 04 January, 2021

      • Technical Support Engineer at Influx

      • Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around t
        • 20 May, 2020

      • Customer Support Agent (Project-based) at Influx

      • Duties You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggli
        • 26 March, 2020

      • Recruiter for Web Developers at Influx

      • Job Description Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents an
        • 03 July, 2019

      • Web Developer for Web Support Engineer at Influx

      • Job Description Duties  Diagnose and solve problems encountered by other web developers Communicate effectively via email and chat Communicate effectively with customers, peers an
        • 10 May, 2019

      • Senior Software Engineer at Influx

      • This is a remote position, you’ll be working from home, managing a team of 30-40 web support engineers, supported by a small group of experienced junior managers. You’ll be working with No
        • 24 April, 2019
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