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  • Posted: May 2, 2024
    Deadline: Not specified
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    Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
    Read more about this company

     

    Technical Support Representative

    Job Description

    • In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively

    Duties

    • Diagnose and solve customer problem
    • Communicate effectively via email and chat in fluent English
    • Coordinate effectively with peers and your manager
    • Contribute to a high-performance and friendly workplace culture

    What We’re Looking for

    • 1 year of experience in a similar role
    • Excellent written and verbal English communication skills
    • Strong problem-solving skills
    • Demonstrated ability to code with PHP or MySQL
    • Experience with eCommerce site, or WordPress CMS

    Method of Application

    Interested and qualified? Go to Influx on influx.com to apply

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KSh 38K from 5 employees
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