Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
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We’re looking for detail-oriented and thoughtful people to join our Influx team. You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Requirements:
Excellent written and verbal English communication skills.
Strong problem-solving skills.
Sense of humour.
Duties:
Diagnose and solve problems.
Communicate effectively via email and chat with our customers.
Coordinate effectively with peers and your manager.
Contribute to a high-performance and friendly workplace culture
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