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Influx Recruitment

About Influx

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.

We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained age... read morents in one month.

Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.

Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.

Influx Jobs in Kenya

90 vacancies

      • Call Center Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th
        • 10 February

      • Tech Support Agent at Influx

      • Key Responsibilities Provide first-level technical support to clients, responding to inquiries and issues in a timely and efficient manner. Provide basic troubleshooting and device management,
        • 24 January

      • Recruiter-German and English Speaking at Influx

      • RESPONSIBILITIES Candidate Sourcing: Identify and attract top talent to meet the needs of our clients by leveraging various platforms and tools. Interviewing and Assessment: Conduct interviews
        • 21 November, 2024

      • Call Center Representative at Influx

      • We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communi
        • 14 November, 2024

      • Customer Service Agent - English at Influx

      • ESSENTIAL DUTIES Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding
        • 26 October, 2024

      • Call Center Representative at Influx

      • Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working  ar
        • 22 October, 2024

      • Team Lead at Influx

      • The Team Leader is responsible for overseeing the day-to-day operations of customer service agents to meet and exceed client expectations and KPIs. This includes managing agent roster and ensuring age
        • 21 October, 2024

      • Workforce Analyst at Influx

      • RESPONSIBILITIES Analyze historical data and trends to forecast future workloads, including call volumes and chat requests, to determine required staffing levels. Create optimized agent schedu
        • 28 August, 2024

      • Customer Service Agent - CSA at Influx

      • ESSENTIAL DUTIES Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding
        • 28 August, 2024

      • Customer Service Representative at Influx

      • ESSENTIAL DUTIES Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding
        • 26 August, 2024

      • Call Center Representative at Influx

      • We’re looking for detail-oriented and thoughtful people to join our growing international team! Candidates must be able to respond to the needs of customers and provide products/services i
        • 28 June, 2024

      • Customer Support Agent - German Bilingual at Influx

      • RESPONSIBILITIES You provide exceptional customer service as the primary point of contact for the platform users, responding to inquiries, and resolving issues in a timely and effective manner t
        • 29 May, 2024

      • Technical Support Representative at Influx

      • Job Description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively
        • 02 May, 2024

      • Technical Support Agent at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our Influx team. You’ll be tasked with answering customer questions and need to be able to think on
        • 12 April, 2024

      • Customer Support Agent-German Speaking at Influx

      • Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer's problems in German Communicate
        • 26 January, 2024
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