Your key role in operations
Build and maintain relationships with customers and transporters
Achieve high customer service and proper transporter management
Address general customer requests
Job Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstan
Main Responsibilities:
External stakeholders
Act as main link between the company and the customers.
Ensure an effective communication and mutual understanding.
Focus on understandi
About the role
BURN is hiring a Director of Customer Obsession to be our internal customer champion, driving customer-centricity at each level of the company. This role will both work collaborat
Job Description :
The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard perfo
About The Role
Maintains the highest standards of customer service by immediately attending to and resolving customer issues.
Ensuring that all customers receive their deliveries on time and i
About the role
BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales suppo
Job Summary
To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed stand
Description
Growth of Customer Lifetime Value through increased profitability and share of wallet.
Increased product uptake through data driven customer engagements and offer placements
Desi
Role Summary
The role holder ensures client satisfaction by coordinating and facilitating the smooth flow of patients, visitors, and information within the framework of medical and administrativ
Role Description
The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client fac
Role Description
The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing in
About the role:
As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote l
Job Purpose
The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.
K
Swissport is recruiting for the position of Team Leader, Ramp Services reporting to the Service Delivery Lead, Operations and Ramp Services based at Jomo Kenyatta International Airport. The success
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations,
We are looking for a confident and self-motivated individual who is looking for a customer service opportunity.
Job Requirements
Diploma in Front Office & Administration, Hospitality
Job responsibilities
Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
Provide accurate, valid and complete information promptly to clients as their
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
