Ref: CEH/HR/REC/006/2023
Main Purpose of the Role
The incumbent shall be responsible for receiving patients at the reception, bill patients for services required, manage appointments and res
Key Responsibilities :
Ensure that all intermediary requests, queries, complaints are dealt with in accordance with the standards laid down by Cigna Insurance Middle East S.A.L
Provide a dedic
About The Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will
Role Context
Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will
JOB SUMMARY:
To provide support in CX department at Contact Centre, Service Experience and Quality Assurance on daily, weekly, monthly performance.
KEY RESPONSIBILITIES:
Customer Experience -
Job Description:
The Customer Success Officer is expected to successfully oversee the customer journey process, including but not limited to onboarding, implementation and lifecycle management of o
You might like this job if:
You want to create a cleaner, safer, and technologically advanced future for African cities.
You enjoy the challenge of working in a fast-paced, dynamic envir
Job Summary
We are seeking to recruit a Contact Centre Lead for our dynamic team. The Contact Centre Lead shall be responsible for achieving excellence in all customer satisfaction. The role of the
Job Purpose
Responsible for welcoming customers, learning product information, selling merchandise, maintaining the displays and assist customers by providing the customers with a great shopping ex
Job Description
As a Senior Customer Service Agent, you will be responsible for providing excellent customer service to clients via various communication channels such as phone, email, and
Responsibilities
Understand member outcomes, service expectations and experiences, by communicating with customers and members, running NPS and gathering other feedback through appropriate chann
PURPOSE:
To manage calls & medical clients within the call centre to achieve efficiency in service delivery through various activities that enhance the customer experience.
PRIMARY RESPONSIB
PURPOSE:
To manage client relations within the medical business to achieve efficiency in service delivery through various activities that enhance the customer experience.
PRIMARY RESPONSIBILITIE
Job Summary
Client service officers are the frontline employees of many companies. They interact with customers on a daily basis, providing them with information about products and services, answer
Job Purpose:
To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strate
Your Role:
To lead customer service on behalf of KOKO Labs at the experience center and support operations, logistics, and warehousing in the test neighborhood.
What will you do:
Experience C
Job Purpose
The Merchant Support Executive will be responsible for providing and accomplishing action plans for merchant support activities in an assigned region, through responding to merchants&rs
We are looking for self-driven team members who learn with speed, have a high accountability mindset and focus on diligence and customer care. In this role, you will work closely with our Strategic Gr
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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