Customer Care Assistant I at Kenya Rural Roads Authority

Interested applicants should email their dully signed application letter, updated curriculum vitae indicating names of at least three (3) professional referees, copies of academic certificates, professional certificates and the national identity card, with the job title and job reference as the subject of the email, on or before 13th January, 2026.

Details of the job description and requirements are provided on our website www.kerra.go.ke.

All applications should be submitted ONLINE to staffrecruitment@kerra.go.ke and the letter indicating the specific position and reference number should be addressed to:

The Director General,
Kenya Rural Roads Authority,
P.O Box 48151-00100,
Nairobi-Kenya.

Successful candidates MUST satisfy the requirements of Leadership and Integrity set out in Chapter Six (6) of the Constitution of Kenya, 2010 and shall be required to present the following documents before the offer letter.

• Tax Compliance Certificate from Kenya Revenue Authority (TCC);
• Certificate of clearance from Higher Education Loans Board (HELB);
• Certificate of good conduct from the Directorate of Criminal Investigations (DCI);
• Dully filled and stamped Self-Declaration/Clearance from the Ethics and Anti-Corruption Commission (EACC); and
• Clearance certificate from approved Credit Reference Bureau (CRB).